Vacancy: Client Relationship Officer

Posted on :

10 Jun, 2016

Category :

Customer care Jobs in Ghana

A reputable bank is looking for suitable individuals to occupy the position of a
Job Description
Job Title: Client Relationship Officer.
Duty Stations: Accra, Kumasi, Takoradi, Tarkwa and Kasoa

Job Description

To acquire, manage and sustain a portfolio of Clients. Develop long term relationships, founded on efficient and reliable delivery of services and support for their businesses. This responsibility covers both new and existing clients and must be discharged in a professional manner to achieve excellent client satisfaction. The overall target of a client relationship officer is to achieve a growing and quality loan and deposit portfolios and income-generating transactions from those portfolios.

Key Responsibilities

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  1. Sales and Client Service according to business plan
  2. Client Account Management
  3. Credit Analysis and report writing
  4. Credit Portfolio Quality Management
  5. Reporting  and Presentations

Required Skills or Experience

  • First Degree or Higher National Diploma.
  • Excellent selling skills
  • Minimum of one year working experience in a similar position.
  • Experience in sales and relationship management. .
  • Good Understanding of financial statements.
  • Good knowledge and skills in Microsoft applications.
  • Good communication ( verbal and written)skills
  • Strong analytical, technical and problem solving aptitude.
  • Professional, ethical and discretion when dealing with confidential information.
  • Strong communication, interpersonal and presentation abilities.
  • Committed, responsible and able to work under pressure.
  • Ability to carry out work on an independent basis as well as in working groups and teams.
  • Good planning and organizing skills.

Please submit a detailed CV together with a cover letter by Friday, June 24, 2016. All applications should be sent to [email protected] 

(The “subject” of the mail Must read “Client Relationship Officer”).


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