Africa World Airlines Limited (AWA) Recruiting Several Positions

Africa World Airlines Limited (AWA) is a new Ghanaian registered private-sector company formed with the sole vision of making air travel an option for majority of travellers within the markets in which we operate.

•   Job Title: Dispatcher
•   Department: Operations Control Department
•   Reports to: The Head of Operations Control
•   Location: Head Office, Accra

Job Purpose:

•   Dispatch and follow flights to ensure the safe and smooth operations of the airline
•   Key Accountabilities
•   Dispatching of Flights and operations monitoring
•   Flight document management
•   Flight information and aircraft performance related document management
•   Handle other related operations issues
•   Other tasks as assigned from time-to-time by the Head of Operations Control Department.

Qualification Required & Experience

•   1st Degree in a relevant field
•   Must be a licensed dispatcher
•   At least two years of experience is a plus

Skills and Competence

•   Possesses excellent planning & organisational skills
•   Possesses good analytical skills
•   Must have drive, initiative, high integrity, be a  team player & customer-focused
•   Ability to drive a high performance culture
•   Possesses excellent interpersonal & communication skills
•   Possesses excellent computer skills
•   Must have adequate English proficiency (spoken and written)
•   Must be extremely conversant with modern technology
•   Must be comfortable working with tablet computers, smartphones and other cutting edge devices
•   Must be able to work with people from diverse backgrounds and cultures
•   Demonstrate a high level of initiative and independence
•   Must be flexible and able to work under pressure
•   Possess good leadership skills
•   Must be physically able to lift moderate weights and work under demanding physical conditions
•   Ability to perform cross-functional duties is highly desired
•   A valid passport is required and a driver’s licence is required

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:-

[email protected]

Closing Date: 30 October, 2013

Only shortlisted candidates will be contacted

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Job Title 2:  Grounds Handling Officers
Department: Operations Control Department
Reports to:  Dir., Operations Control
Location: Accra

JOB PURPOSE
Ensure that all Agent Employees performing ground operations services and all related services are well managed to the benefit of AWA

KEY ACCOUNTABILITIES/RESPONSIBILITIES

•   To ensure efficient and effective operations of Check-in process including the resolution of any ticketing and reservation issues, management of customer complaints and ramp services.
•   Ensure that all ground operations meet company, GCAA and international standards.
•   Take Control of all ramp activities and ensure prompt ramp services by all AWA Agents
•   To ensure that the ground operations manual ,passenger handling/customer service procedures manual are periodically audited to meet regulatory and company requirements.
•   To conduct internal audits and inspection of Ground Operations.

PERFORMANCE INDICATORS

•   Ensure on-time departures
•   Prompt assistance to passengers & crew
•   Operationally available when on duty
•   Ensure efficiency by prioritising workload

Competencies (Knowledge/skills/abilities)

•   Knowledge in Ticketing/Reservations & Passenger handling.
•   Knowledge and experience in Airport Ground/Ramp  handling duties.
•   Required Level Of Proficiency In Computer Literacy And Microsoft Office

Qualification Required & Experience

•   Must be a College graduate or equivalent
•   Experience in working at Airport front/ticketing counter
•   Experience in Airport Ground/Ramp  handling duties.
•   Strong customer service aptitude

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:

[email protected]

Closing Date: 30 October, 2013

Only shortlisted candidates will be contacted

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Job Title 3:  Cabin Crew
•   Department: Flight Operations Departament
•   Reports to: The Manager, Cabin Services
•   Location:  Head Office, Accra

Job Purpose:

•   Must comply with all Ghana Civil Aviation Authority and Company safety regulations and procedures to ensure the safety of passengers.
•   Promote excellent customer service attitudes to all clients.

Key Accountabilities

•   Attend pre-flight briefings, during which cabin crew will be assigned their crew positions for respective flights.
•   Carry out pre-flight duties, including checking of on-board safety equipment and information cards, ensuring the aircraft cabin interior is clean and tidy, and that all meals / beverages are on board.
•   Welcome passengers on board in a friendly and professional manner, and direct them to their seats.
•   Inform passengers of the aircraft safety procedures and ensure all hand luggage is securely stowed.
•   Check all passenger seat belts and galleys are secure prior to departure.
•   Make required cabin announcements and provide passenger information on request
•   Serve meals and refreshments to passengers.
•   Provide first aid treatment to passengers where necessary.
•   Assist passengers to disembark safely at the end of a flight and check for left luggage in the overhead lockers.
•   Complete administrative documentation, including writing flight reports at the end of a flight.
•   Other tasks as assigned by the Manager, Cabin Services.

Qualification Required & Experience

•   Minimum entry age – 18 years.
•   Minimum education – A diploma/degree from a higher educational institution.
•   Minimum height – 5’2 (1.57m) with weight in proportion.

Skills and Competence

•   Physically fit and able to pass GCAA medical examination for cabin crew.
•   Swim well without floatation device.
•   Possess a valid Ghanaian passport.
•   Fluent in English (Level 4 or higher), knowledge of foreign languages will be an asset.
•   Ready to meet the challenge of dealing with people in demanding situations.
•   Friendly but professional, with a lively personality and good communication skills.
•   Possesses good planning & organizational skills.
•   Self-motivated, initiative and high integrity, to be a customer-focused team player
•   Work with people from various backgrounds and cultures.
•   Demonstrate a high level of working independence.
•   Work under pressure, and in adverse weather conditions.
•   Must not be susceptible to motion sickness.

Location: Accra

How To Apply For The Job

All applications must be made sent to:-

[email protected]

Closing Date: 18 October, 2013

•   For Cabin Crew position, applicants must attach a full size and passport size pictures.
•   Only shortlisted candidates will be contacted