Posted on :
1 Sep, 2016
1 Sep, 2016
The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations.
We build trust and understanding for the UK to create a safer and more prosperous world. In terms of our reach and impact, we are the world’s leading cultural relations organisation. Cultural relations is a component of international relations which focuses on developing people-to-people links and complements government-to-people and government-to-government contact. We use English, Arts, and Education and Society – the best of the UK’s great cultural assets – to bring people together and to attract partners to working with the UK. The British Council has over 7,000 staff working in 191 offices in 110 countries and territories.
Job Title: Skills Hub Manager
Purpose of job :
To provide input to the business development and manage the delivery of products and projects under the British Council Ghana’s skills hub to meet the British Council’s objectives and targets with respect to project outcomes, quality of delivery, income and customer satisfaction.
Specific responsibilities will include:
1. Delivery of projects and products : Accountable for successful delivery of Skills Hub projects and products to include resource and budget monitoring etc.
a) Responsible for ensuring projects are delivered to output and financial targets
i) helping with the scheduling and resourcing of projects, and training courses
ii) implementing the monitoring and evaluation of the projects
iii) budget monitoring for projects, products and services
iv) Delivery of operational guide for training pathways
v) Operationalizing the Skills Hub on-line Portal
2. Input into marketing and product development
a)input into the marketing and promotion of courses and Skills Hub products
b)input into the development of relevant products and services, and the improvement of existing products and services in line with market research and analysis
c)knowledge of British Council on-line and face-to-face products
d)gathering market intelligence to inform effective business decision-making
3. Monitoring and evaluation
a)Effective information gathering for quality assurance and understanding of customer satisfaction
b)Evaluation of projects during implementation and at completion using given tools
c)Continuing evaluation of impact of activities and projects
d)Update of Scorecard figures on SAP
4. Staff Management : Responsible for the effective management of Facilitators, Project Assistants, Project Coordinators, and support any individuals and teams involved in delivering outcomes
All will be in line with our Equality, Diversity, Inclusion; Child Protection and other overarching corporate policies.
Special requirements for the job
Some evening and weekend work is required
Skills and Qualifications
Three year’s work experience as a Project manager
Knowledge of business development and financial management
Knowledge of the education and training sector systems in Ghana
For more information on the job, see attached below:
BC Core Skills