Chirano Gold Mines: IT Business Specialist

Report To: IT Business and Client Services Lead
Function: Information Technology
Department: Finance

Role Purpose:
Responsible for Applications, Databases , Business Process Optimization and acts as a backup for Client Services Specialist.

Key Accountabilities:
Overall responsible for the support of Business and Mining Applications,

• Responsible for Supporting ERP and other business applications. Develop new in- house Applications on as need basis
• Controls activities relating Mining applications, database management, and business process alignment to IT
• In-charge of all server and database backup and Recovery policies and procedures
• Support the work of the Client Services Specialist

Key Activities / Decision Areas:

1. Responsible for the systems and user administration of ERP systems and other applications
2. Responsible for 2nd & 3rd level system support of all the Business and Mining Applications hosted by IT.
3. Install hardware and software upgrades according to established specifications for all Business and Mining Applications hosted by IT.
4. Performs regular back-up of all servers and ensures others comply with back-up policies and procedures for all applications and platforms.
5. Executes recovery procedures according to established guidelines for all supported applications.
6. Administers appropriate security by granting access privileges for applications and users of database objects and ensures that all applications are properly licensed
7. Develops database models, definitions and standards for administering enterprise databases as well as performing maintenance on all application and Database components as needed.
8. Monitors all database systems to ensure the enterprise functionality of the database and the availability and quality of system data.
9. Develop in house applications and work flows using K2 and other work flow tools
10. Uses appropriate tools to monitor database physical space usage and takes appropriate and timely corrective actions when needed.
11. Liaise with third party vendors to ensure the smooth transition of projects, into post implementation support
12. Effectively liaise with key end users in all business areas to understand their needs and explore IT solutions to address such needs’
13. Responsible for the day to day monitoring of critical business systems, and the immediate investigation and resolution of issues that affect production and escalation to Head of IT where necessary.
14. Reviews and analyses proposed hardware and network changes which may affect any of the applications performance. Determines impact of changes and escalate to head of IT
15. Keep up to date documentation on operational framework, processes and procedure on all applications and databases.
16. Assists client Support team in resolving end-user issues in a timely and professional manner.
17. Any other assignment as may be assigned by Head of IT

Required Skills or Experience

Person Specification

Essential role related knowledge, technical skills, qualifications and experience
Education Qualifications & Certifications: 

• BA or BSc in Computer Science or related discipline
• Professional certification; in MCIT SQL server 2008 or above, OCP, MCITP (Business intelligence or option), SharePoint etc.
• ITIL Foundation & SharePoint Certification will be an advantage
• 4 – 5 years experience in an Enterprise IT development or operational
• environment for Business applications and other systems.

Technical:

1. Experience supporting ERP’s, example JD Edwards and other Mining application
2. Excellent knowledge of business process optimization and IT alignment
3. Hand on software development and analysis skills
4. Experience in supporting client server based software applications.
5. Experience in working on virtual servers environment
6. Hands on experience on Crystal Reports 10, K2 and SharePoint
7. Extensive experience in Microsoft SQL Integration, Reporting and Analysis Services
8. In-depth knowledge of data warehouse methodologies and data modelling
9. Experienced in working with SQL Server, Oracle and Informix databases
10. Strong ability to analyze and develop user requirements
11.  Strong report writing and data query skills (SQL Server, Oracle, Informix
12.  In–depth knowledge of relational database structures, principles and practices
13. Strong analytical, conceptual, and problem-solving abilities

Personal Skills & Attributes:

1. Ability to work independently or in a team environment.
2. Must be flexible to work beyond normal working hours as required.
3. Strong analytical and problem solving skills.
4. Strong interpersonal, organizational and communication skills.
5. Ability to interact with users, peers, and management.
6. Results oriented and deadlines driven
7. Good work ethics and personal behaviour
8. Takes initiative and Innovative
9.  Age not more than 30 years

How To Apply

Applicants with the requisite qualifications should please apply to the address below to:

Applicants are to indicate the position in the subject area when applying online

Offer valid till: 09 May, 2013