Fidelity Bank Ghana Recruiting

Job Description

Job Purpose:
To boost money remittance business in the bank by identifying and engaging the relevant third-party money remittance institutions. The role will also oversee the development and implementation of the bank’s Non-Resident Ghanaians (NRG) proposition to ensure that Fidelity Banks wins a greater market share of the money remittances into Ghana.

Key Accountabilities:

• Develop and implement a remittance strategy for the bank
• Own and drive the NRG proposition for the bank
• Create processes and systems to develop new remittance corridors and monitor performance and customer acquisition
  • Influence inflows from the NRG communities into Fidelity Bank Ghana Ltd
  • Lead in the development of products for the NRG community
  • Develop and implement a contact strategy to engage institutions and agents to represent the bank in the identified markets.
• Develop a penetration strategy to access Non-Resident Ghanaians
• Ensure integrity of the Remittance Operations processes 

Required Skills or Experience

• A minimum of 5 years proven track record of remittance operations experience.
• Strong knowledge of product and process workflow in the financial services (Remittance industry desirable)
• Proven track record in sales and marketing.
• Experience in product support, analytics, and campaign management
• Good understanding of the needs of Non-Resident Ghanaians
• Understanding of Retail operations, products and services
• Good understanding of IT systems supporting money remittance service
• Sound operational understanding of transactions flow and reconciliation
• Presentation Skills – ability to develop content and present to all categories of staff and external stakeholders 

How To Apply

Please apply to