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Fidelity Bank Jobs in Ghana: New Jobs Available

Posted on :

27 Jun, 2013

Category :

Banking Jobs in Ghana

Job Title: bank Manager

Job Purpose:
To manage and supervise all Branch activities within the Bank’s policy ensuring the branch delivers reliable, quality and timely services to clients at the least cost whilst delivering Branch sales targets and maximising customer service standards

Key Accountabilities:

  • To maximise profit and to supervise the operations of the Branch in conformity with the bank’s operational manual
  • To deliver sales targets of the Branch
  • To ensure that all sections within the Branch functions run efficiently to meet service standards for both internal and external customers
  • To establish and review key operational risk indicators and formulate action plans to minimize the Branch’s exposure to fraud and losses
  • To be responsible for the re-engineering of the branch processes to improve customer service and cost effectiveness and control of performance targets.
  • Ensure that effective documentation is in place, in the form of user quotes and branch operating instructions, for existing systems and future systems.
  • To ensure that the Branch does not obtain an adverse audit grade.
  • To ensure that the Branch suspense accounts are always balanced 

Required Skills or Experience

  • At least 6 years working experience in Banking Operations and specifically in Branch Operations.
  • Minimum first degree/professional qualification
  • Excellent sales abilities essential for achieving Branch Sales target
  • Excellent multicultural awareness and management skills, essentially people person
  • Detailed working knowledge of processes and controls in all core banking activities
  • Good communication and inter personal skills
  • High degree of team building and supervisory skills 

How To Apply

Please apply to:

  • Please make the job title as the subject line.

Offer valid till: 27 Jul, 2013


Job Title: Relationship Manager

Job Purpose:
To manage and enhance the existing portfolio of commercial (SME) customers and solicit acceptable new relationships in order to meet the pre-set financial and non-financial objectives. This will be achieved through developing and maintaining strong working relationships with customers at key levels to optimize the utilization of the Bank’s products

Key Accountabilities:

  • Establish new borrowing relationships for Commercial Banking (SME), preparing the required credit and financial analysis as per the bank policies and procedures to enhance the bank’s market share.
  • Develop and nurture relationships with the Clients assigned to ensure that the strategy and business objectives of the Client and the Bank are achieved.
  • Monitor portfolio asset quality to ensure NPL trends are in line with Bank specified average targets
  • Manage credit risk to an acceptable level as stipulated in the Banks policies and procedures
  • Establish strong working relationships with all key internal stakeholders to help drive the overall strategy of the bank.
  • Act as main point of contact for customers within their assigned market segment in the branch. 

Required Skills or Experience

  • Knowledge of Bank products and services, targeted at the SME market.
  • Ability to understand and interpret financial accounts
  • Proven track record in sales
  • Knowledge on SME customer relationship management
  • Good credit risk assessment skills in the SME space
  • Strong interpersonal and communication skills
  • Strong time management and self organization skills
  • Excellent presentation skills 

How To Apply

Please apply to:

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