Posted on :
16 Apr, 2014
16 Apr, 2014
A leading Telecommunications company, seeking to expand its operations in Ghana is looking for dynamic & results oriented professionals who are ready to make a difference in the areas of:- Customer Service
Ref: HEADTRD
Responsibilities:
• Head the Training and Development Functions in Customer Care
• Draw up training plan in relationship with internal customer needs
• Deliver cutting edge training in line with business requirement
• Perform other related duties as assigned
Qualification Required & Experience
• A Bachelor’s degree in social sciences or any other relevant discipline
• Professional certification in Training & Development will be an added advantage
• Good knowledge of MS Office applications
• Minimum of 3 years working experience preferably in a Customer care environment
Skills/Competencies Required
• An established trainer or faciliator with verifiable track record
• Good communication, report preparation and interpersonal skills
• Self-motivated with ability to work with minimum supervision
Remuneration: Remuneration is highly competitive
Location: Nationwide Recruitment
How To Apply For The Job
Qualified candidates should e-mail their resume (quoting reference as subject of the email) with a scan passport size photograph to:-
Closing Date: 22 April, 2014