Intercity State Transport Corporation Recruitment 2016 - Jobs in Ghana

Intercity State Transport Corporation Recruitment 2016

Posted on :

17 Aug, 2016

Category :

Customer care Jobs in Ghana

Intercity STC, formerly known as STC (State Transport Corporation) and Vanef STC, is a Ghanaian joint state and privately owned transport company which operates, transport services, courier services, driver training as well as vehicle valuation, maintenance and testing.

The idea of setting up a national bus carrier goes as far as 1909. The Government Transport Department was a governmental entity set up and tasked to look transportation solutions for the then Central Government which was the British colonial administration. On March 9, 1965 a legislative instrument was enacted and this body was mandated to manage a commercial transportation services inGhana . A haulage division was set up somewhere in 1968 and handed over to then STC to manage in addition to the passenger segment which they were already handling.In the year 1995 Intercity STC then State Transport became a fully incorporated iin Ghana to manage the state’s transportation. In the year 2000 Intercity STC was taken by a private company Vanef after it had acquired majority shares in the Intercity STC

Intercity State Transport Corporation (STC), the giant state transport company in Ghana in partnership with Prudential Solutions is now revitalizing it’s Parcel delivery services and is recruiting dedicated and result oriented individuals to fill the roles below

Job Description

Job Title: Customer Service Executives

Duties and Responsibilities

•   Developing knowledge of products and services offered by company
•   Providing feedback to the rest of the organization on how to better satisfy client needs
•   Answering phones and responding to customer requests
•   Providing customers with product and service information
•   Serving as liaison between the customer and various departments
•   Following up customer inquires not immediately resolved
•   Following up to ensure that customer issues are properly resolved.

Qualification Required & Experience

•   HND/Diploma in Marketing or Management or Professional qualification from a recognised institution



•   Strong leadership and interpersonal skills
•   Strong relationship building skills
•   Excellent customer service skills
•   Effective time management skills

Location: Nationwide Recruitment

How To Apply For The Job

Interested persons should pick application forms for GH 50 from the Accra, Takoradi, Kumasi, Ho, Aflao, Tamale or

Sunyani Intercity STC terminals. All completed forms should be returned to the point of purchase.

For further information contact us on:


Closing Date: 30 August, 2016

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