MTN Ghana Job: HLS Engineer

MTN is a household name throughout much of Africa with a presence in 21 countries in African and the Middle East.  It is rare today to go to an African capital and not see the presence of MTN from the cities to the most rural areas. MTN Ghana recruits HLS Engineer

Position: HLS Engineer

Job Summary:

1. To provide High Level Support and Solution resolution in the multifaceted complex core network providing a highly resilient quality network which is always available to the customer and to implement, integrate and configure all new/upgrade core nodes seamlessly in a timely manner minimizing negative impact on the network performance.

Job Role:

1. Solve complex problems raised by second line Operation & Maintenance.
2. Ensure no congestion on signalling links and report to core network planning for expansion when needed.
3. Taking all necessary actions to improve ASR in consultation with HLS Team Lead.
4. Open Customer Service Requests (CSR’s) to relevant Switching Element/Node Supplier(s).
5. To take any recommended action (vendor documentation) in the resolution of complex faults on the core nodes/network in consultation with HLS Team Lead.

Educational Requirements:

1. Degree in Electrical/Electronics (Telecommunications) and/or a related Computer Engineering Degree with five (5) years hands-on experience in Telecommunication with at least three (3) years in the GSM/WCDMA industry.

Knowledge, Skills and Experience:

1. Professional competencies
2. Core network Infrastructure
3. GSM network operations
4. GSM node hardware dimensioning
5. GSM network quality management
6. Proven experience in the successful Integration, Commissioning and acceptance of new nodes into the network.
7. Demonstrated Switch Network performance improvement plan history.
8. Strong analytical skills
9. Good Communicator
10. Pro-active in all activities
11. Innovative, seeking improvements
12. Self reliance in the management of assigned tasks
13. Reliable and methodical
14. Team player, High level of responsibility
15. Ability to learn quickly
16. Ability to work under pressure

Technical competencies:

1. A good knowledge of technological advances in the expanded telecommunications industry e.g WCDMA, HSDPA, HSUPA, WIMAX, WIFI etc.
2. Understanding of telecommunications protocols like CCITT 7, ANSAP, MAP, ISUP, etc·
3. Knowledge of AXE hardware & software, PLEX, ASA, correction handling skills, software tracing of faults.
4. Excellent knowledge of core network switching protocols
5. Demonstrated Switch Network performance improvement plan history.
6. Technical problem solving skills
7. Knowledge of programming / macros, UNIX, scripting etc.

If you are interested in  the vacancy please ensure that you meet the set criteria before sending an application letter and CV to mailto:[email protected]