New Jobs At WaterHealth Ghana

WaterHealth Ghana (WHG) is a wholly owned subsidiary of Water Health International, a Company that aims at providing scalable, safe drinking water solutions to underserved areas through advanced technology and innovative business models. Headquartered in Irvine, USA, WaterHealth International (holding Company of WHG) runs operations worldwide including Ghana, Liberia, Nigeria Bangladesh and India. WHG came into the existence in 2008 with a vision to provide safe, scalable and affordable drinking water to the underserved communities across Ghana. WHI runs similar operations in India, Nigeria, Liberia and Bangladesh

Job Description

Job Title: Centre Business Head

Location: Respective Water Health Centres (WHC) at Ashanti And Western Region

Basic Data	Function description
	The prime responsibility of a CBH is to monitor, control and drive profitability of only one [1] WHC in terms of Sales, Customer Service, Quality and Operations.  Only Candidates from water industry are preferred.
	Contacts of the function
	External to WHG			Internal to WHG
	Local Community, Consumers, Distributors, NGO partners and Sales promotion Agency			CART
Roles and Responsibility	Areas of Responsibility				Responsibility (See Legend)
	#	Tasks
	1	Ensuring WHC [ WaterHealth Center] opens and closes at an appropriate time.			Shared
	2	Ensuring that Business Associate purifies the water as per the laid out standard process.			Shared
	3	Ensuring cleanliness and hygiene at the WHC.			Shared
	4	Resolving minor technical issues and ensuring plant downtime is minimal.			Full
	5	Raising timely trouble tickets in case of any technical issues and operational issues that require intervention of other WHG personnel.			Full
	6	Managing the Business Associate life cycle i.e. recruitment, training, engagement, performance management and ext.			Shared
	7	Maintaining good relations with the Community and also resolving major issues with the local bodies.			Shared
	8	Retaining and improving the customer base of the WHC including maintaining of the customer records.			Shared
	9	Ensuring customer registrations are done through the defined process.			Shared
	10	Recruiting and training the DSPs [Delivery Service Providers] in the allotted geography.			Shared
	11	Acquiring the required number of Retail Points in the WHC catchment area.			Shared
	12	Conducting marketing campaigns and other activities to increase awareness and in turn customer adoption of dr. water.			Shared
	13	Reporting daily volume to Cluster/Sub – Cluster Head.			Shared
	14	Maintaining can sales, inventory and records of the WHCs.			Shared
	15	Maintain accurate and proper records of the money/funds spent on various items (if any) at all points of time.			Full
	16	Purchase of materials and accessories, its accounting and reconciliation, engaging the services of other labour/skilled personnel for undertaking the assigned tasks, from time to time.			Full

Legends
Responsibility	Full	Complete ownership of the task
	Shared	25 – 75% ownership
	Minor	< 25% ownership
Level	Expert
	Advanced
	Basic
Trend	>	Will increase in future
	=	Will remain the same
	<	Will decrease in future

Next Level

The incumbent could grow upto the role of Relationship Executive

Required Skills or Experience

Qualification and Experience	Education: Diplom/ HND/ Degree
	Functional Experience : NA
	Super Speciality :  NA
	Other : Expert in local language
	Years of Experience: NA

Knowledge, Skills and Attitude	Knowledge			Level (See Legend)	Future trend  (See Legend)
	1	Technical Knowledge		Advanced	>
	2	Channel and Distribution Management		Advanced	>
	3	Account Management		Advanced	>
	Skill
	1	Negotiation Skills		Expert	=
	2	Selling Skills		Expert	=
	3	Customer Centricity		Advanced	>
	4	Multitasking		Advanced	>
	Attitude
	1	Ethics		Advanced	>
	2	Resilience		Advanced	>
	3	Commitment		Expert	=

How to Apply

All interested qualified persons should submit their application letter and CV to: [email protected]