Posted on :
3 Aug, 2016
3 Aug, 2016
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
In more and more companies, especially in the technology field, the responsibility for customer support is placed within the Customer Success team, especially if the Customer Success team has a C-level executive leading it
Job Title: Customer Support Personnel
The Customer Support Personnel is responsible for interfacing with the company’s customers to provide them with the required information to address their inquiries regarding the company’s products and services.
How to Apply
Interested persons should send their CVs to [email protected]
Deadline for application is 10th August 2016.