Systems & Network Engineer Jobs in Ghana at Spidersat

Spidersat is seeking to recruit a qualified, motivated and experienced Systems & Network Engineer (SNE). This position will report to Technical Services Manager. The role requires a multi-skilled, highly disciplined and self-motivated individual with excellent written and verbal communication skills.

Brief Description:
The Systems & Network Engineer is responsible for installing, supporting and maintaining the Information Technology and Communications infrastructure of Spidersat customers to ensure their efficient operation, maximum availability and to maximise business continuity.

Responsibility:

• 3rd level customer Support
• Technical information, advice, and assistance during the installation, support and maintenance of new or existing hardware or software
• Emergency assistance in the event of a hardware, software or communications failure
• Providing support via email, telephone and remote access facilities
• Troubleshooting and escalation of problems within acceptable timeframes
• Support, Installation and maintenance of VSAT equipment
• Support, Installation and maintenance of Wireless networks
• Support, Installation and maintenance of Server systems (Windows, Linux)
• Support, Installation and maintenance of VoIP and IP Telephony systems

Required Skills or Experience