Millicom International Cellular (MIC) S.A., operators of Tigo, is a leading international developer and operator of cellular telephone services worldwide primarily in emerging markets operating across Latin America and Africa.
The company provides affordable, widely accessible and readily available cellular telephony services to more than 30 million customers in 13 emerging markets in these continents.
The success of Tigo is based on the triple ‘A’ business model which stands for Affordability, Accessibility and Availability. This guarantees that our subscribers experience the best services at the most affordable rates throughout our 10 regions of Ghana and beyond.
Job Title: CBS Engineers
The ideal candidate for this role will have a core responsibility of operating the CBS(CBP,SCP,BMP,AR/DC Billing/Invoicing, UVC, EVC, USAU, URP) platform and performing support activities required for the platform which includes routine maintenance and level 2 maintenance. (S)He will also be required to implement network changes initiated by the Planning function.
Perform acceptance tests and integration activities in case of new node/feature;
Handle O&M activities of the CBS, UVC, EVC, USAU, URP platform;
Implement all work orders received from the NOC (network changes implementation) and Commercial teams, including data fills, routing changes, signaling network changes, implementations and tariff changes as assigned;
Perform all routine activities of the system according to vendor’s specifications and Company requirements (incl. SOX),
Carry out routine and corrective maintenance procedures on the system to ensure the services delivered are in line with the QoS objective and customer services objectives of the company;
Perform detailed investigation/analysis in case of escalation of trouble tickets that cannot be resolved by the level 1 maintenance;
Maintain an Update Problem/Fault Inventory with technical assistance Centre of the suppliers regularly and ensure problems registered with Vendor are solved quickly;
Ensure the integration tests for any new node or new application/feature being put in production according to MIC specifications.
A Bachelor’s degree in Computer Science/Engineering or a related field;
Two (2) years’ experience in the Telecom industry or in an IT related industry with Operation & Maintenance experience of similar platforms;
Good knowledge of Microsoft Visual Studio .Net C# (Web Services, DLL Integration, Console Applications, ASP.net, Flat file processing);
Proven competence in Unix , Programming (in at least one of Java, C# or Perl, shell scripting), SS7 /SIGTRAN, Database Management and Operations, Diameter, Radius protocols;
Ability to work with JAVA, PHP and any other main stream software development tools;
Strong background, practical experience and excellent understanding in the application of Intelligent Network Concepts, mobile and 3G networks.
A Fair Background in GSM Network particularly Core network expertise and signaling knowledge.
Must be analytical, with high level troubleshooting and problem solving skills.
Ability to use software tools with practical knowledge of incident and change management tools and standards.
Good knowledge of CBS, UVC, EVC, USAU, URP network, GSM Network Topology,
Good knowledge of Network Operations/implementation/integration
Must be driven and results oriented How to Apply Submit your CV and Application online