Water Health Ghana Recruitment 2016 - Jobs in Ghana

Water Health Ghana Recruitment 2016

Posted on :

31 May, 2016

Category :

Sales Jobs in Ghana

Water Health Ghana (WHG) is a wholly owned subsidiary of Water Health International, a Company that aims at providing scale-able, safe drinking water solutions to under served areas through advanced technology and innovative business models. Headquartered in Irvine, USA, Water Health International (holding Company of WHG) runs operations worldwide including Ghana, Liberia, Nigeria Bangladesh and India. WHG came into the existence in 2008 with a vision to provide safe, scalable and affordable drinking water to the under served communities across Ghana. WHI runs similar operations in India, Nigeria, Liberia and Bangladesh.

Job Description

Position Title : Relationship Executive (Relationship executive,  Sales and Distribution Dept Accra, Kumasi and Takoradi
Level : L10/L9
Reports to : Cluster Head – Customer Acquisition and Retention Team (CART)
Function : CART
Location : Respective location as alloted
Basic Data Function description
A Relationship Executive is responsible for a particular territory as assigned
Contacts of the function
External to WHG Internal to WHG
Franchisees,local community, Consumers and Sales Promotion Agency CART
Roles and Responsibility Areas of Responsibility Responsibility (See Legend)
# Tasks
1 Ensuring WHC [ WaterHealth Center] opens and closes at an appropriate time. Shared
2 Ensuring that Business Associate purifies the water as per the laid out standard process. Shared
3 Ensuring cleanliness and hygiene at the WHC. Shared
4 Resolving minor technical issues and ensuring plant downtime is minimal. Shared
5 Raising timely trouble tickets in case of any technical issues and operational issues that require intervention of other WHG personnel. Full
6 Managing the Business Associate life cycle i.e. recruitment, training, engagement, performance management and ext. Full
7 Maintaining good relations with the Community and also resolving major issues with the local bodies. Full
8 Recruit and constantly engage a water board to monitor the affairs at the WHCs in the Grid Full
9 Retaining and improving the customer base of the WHC including maintaining of the customer records. Shared
10 Ensuring customer registrations are done through the defined process. Shared
11 conducting marketing campaigns and other activities to increase awareness and in turn customer adoption of dr. water. Full
12 Acquiring the required number of Retail Points in the WHC catchment area. Full
13 Aggressively recruit, train and manage hard core sales canvassers to sell to required targeted house holds through door knocks Full
14 Conducting marketing campaigns and other activities to increase awareness and in turn customer adoption of dr. water. Shared
15 Reporting daily volume to Cluster/Sub – Cluster Head. Shared
16 Maintaining can sales, inventory and records of the WHCs Shared
17 Maintain accurate and proper records of the money/funds spent on various items (if any) at all points of time. Full
18 Purchase of materials and accessories, its accounting and reconciliation, engaging the services of other labour/skilled personnel for undertaking the assigned tasks, from time to time. Full
Supervisory Role Number of Staff Controlled 4 to 6
Next Level The incumbent could grow upto the role of Sub- Cluster Head CART
Responsibility Full Complete ownership of the task
Shared 25 – 75% ownership
Minor < 25% ownership
Level Expert
Trend > Will increase in future
= Will remain the same
< Will decrease in future

Required Skills or Experience

Qualification and Experience Education: Graduate or Preferably MBA
Functional Experience: Experience in Sales & Distribution would be an added advantage.
Super Speciality :  NA
Other : Expert in local language
Years of Experience: The incumbent should have a minimum 0 to 2 years of work experience in sales and distribution of FMCG /Telecom with emphasis on rural sales and distribution; 2-3 years’ experience of water industry are preferred
Knowledge, Skills and Attitude Knowledge Level (See Legend) Future trend  (See Legend)
1 Functional Knowledge Advanced >
2 Channel and Distribution Management Advanced >
3 Account Management Advanced >
1 Negotiation Skills Expert =
2 Selling Skills Expert =
3 Customer Centricity Advanced >
4 Multitasking Advanced >
1 Commitment Expert =
2 Ethics Expert =
3 Resilience Expert =

 How to Apply

All interested qualified persons should submit their application letter and CV to:[email protected]

Comment on this Job - Please Post Your Comments Below:

Jobs in Ghana | Current Jobs in Ghana | Companies | Job Vacancies in Ghana

Like Us: