The Commercial Assistant will support the Vice President, West & Central Africa in the pursuit of new deals and management of existing base business with a specific focus on the collection of receivables. The role will require a bilingual (English/French), enthusiastic, solution-oriented and highly motivated individual who can work autonomously.
Job Description
Job Title: Commercial Assistant
The Commercial Assistant will assist the Vice President, West & Central Africa in the day-to-day sales and customer account management activities ensuring all activities necessary to build and progress sales opportunities are executed on time and a regular follow up mechanism is implemented to collect receivables in a timely manner.
This position will require traveling, non-traditional work hours and successful passing of a background check.
Key Skills:
- Teaming and collaboration
- Planning and Forecasting
- Effective communication (must be proficient in English and French)
- Customer relationship
- Effective organization skills and ability to prioritize workload effectively
- Computer literacy
- Able to maintain a high level of confidentiality
Roles & Responsibilities:
- Communicates account statement to agreed customers and follows up on a regular basis to ensure payment is effected
- Execute administrative tasks in support of debt recovery and sales pursuit
- Build and maintain good relationship with all customer key personnel involved in the treatment and payment of our invoices
- Assists with the planning and execution of sales priority activities
- Ensures monthly reports are completed and submitted to agreed customers
- Coordinate and facilitate arrangements for study tours and sales visits within the territory or to the headquarters
Education and Experience:
- Must have prior experience in a similar client facing role (2+ years)
- Bachelor’s Degree or equivalent experience
- Proficiency in the use of all Microsoft programs with a specific requirement of intermediate to advanced skills in the use of Excel, PowerPoint, and Word
Additional Factors Resulting in Added Consideration:
- Sales or Customer care experience
- Working experience within UEMOA
- Marketing experience