Job Number:

1109129)

Office Receptionist

Location: Takoradi based

At Baker Hughes the purpose of this role is to

Welcome and attend to visitors in a prompt and professional manner. Responds to phone and face to face inquiries. Provides information about Baker Hughes to the general public, clients and customers. Manages itinerary of traveling Baker Hughes employees.

 

Responsibilities:

• Answers telephone calls, screen and direct calls.
• Takes and relays messages
• Provides information to callers
• Manages airline ticketing, hotel bookings and travel between Takoradi & Accra for visiting employees of Baker Hughes
• Welcomes visitors to Baker Hughes Ghana Limited
• Directs visitors to correct destination
• Handles queries from the public and customers
• Ensures knowledge of staff movement in and out of organization
• Performs general administrative and clerical support tasks
• Prepares letters and documents
• Receives and sort mail and other deliveries
• Schedules appointments
• Maintains appointment diary either manually or electronically
• Organizes meetings when necessary
• Tidies and maintains a clean reception area
• Manages other ad hoc responsibilities 

Education and Experience required:

• HND or higher degree preferred
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Computer literate
• Excellent skills 

Key Competencies required:

 

• Excellent Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management skills
• Organizing and planning skills
• Attention to detail
• Initiative 

• Reliability 

• Stress tolerance