Barclays Jobs 2019

Posted on :

20 Feb, 2019

Category :

Technical Recruitment in Ghana

This position is responsible for the operations that are involved in the Desktop,Print & scanner Services division, focusing on a Standard Build for Desktop, Virtual Desktop Infrastructure and Office and Remote printing. The position will also be responsible for support of ipads, pin pad and other end user devices at the branches. The role will be in charge of data encryption and support of email configurations and set up on all business devices.

Job Description

Job Title: Infrastructure Support Analyst

Essential/Basic Qualifications

Education and Experience Required

  • Undergraduate or higher
  • 3 years IT experience minimum

Subject Matter Expert Qualifications

  • ITIL Certification
  • Minimum 5 -7 years’ experience in IT exposure
  • Minimum of 2 years’ service management experience

Knowledge & Skills: (Maximum of 6)

  • Translate Business Requirements to Tech Solutions ( Solid)
  • Negotiation Skills ( Solid)
  • Strategic Thinking ( Solid)
  • ITIL – Governance Framework ( Solid)
  • Communication Skills (Written and Verbal) ( Solid)
  • Subject matter expertise ( Solid)
  • Understand the IT service delivery within a corporate environment ( Advanced)
  • Conceptual thinking skills ( Solid)
  • Ability to analyse, make decision and initiate act ( Solid)

Competencies: (Maximum of 8 competencies)

  • Deciding and initiating action
  • Learning and researching
  • Entrepreneurial and commercial thinking
  • Relating and networking
  • Adapting and responding to change
  • Persuading and influencing


  • Creating and innovating

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