BD Medical Engineering: Field Service Engineer

BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.

Job Description

Location: West Africa, Accra.

This position reports to the Field Service Team Leader, West Africa

Role:
To deliver outstanding technical support on the assigned BD instruments and systems to the customers within the region in order to guarantee customer satisfaction.

Key Responsibilities include:

• ON site support/ operational excellence involving installations, relocation, certifications and repairs of assigned BD instruments and systems
• Remote support, diagnostics and troubleshooting
• Field corrective actions and preventive maintenance

Required Skills or Experience

Key competencies:
Demonstrate:

• Commitment to teamwork and ability to work with minimal supervision
• Strong customer focus, & attention to detail,
• Flexible and highly adaptable to work in changing environments
• Ability to accept personal responsibility coupled with high ethical values

Education and qualifications:

• Degree/ Diploma in Engineering preferably in Electronic/Electrical Engineering or related fields

Professional Skills and experience:

• 2 or more years experience in technical engineering/ service
• Experience in the medical instruments/ systems field is advantageous
• Proficiency in PC & MAC software applications

Other Requirements:

• Fluency in English and French is essential (spoken and written)
• Able to work independently and prepared for extensive travel within West Africa region

How To Apply