BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.
Location: West Africa, Accra.
Role:
Provide product and applications support for the BDDS business throughout the French speaking West African Countries, including problem solving, training and demonstrations. Supports the sales in the appointed regions. Influence opinion leaders regarding the features and benefits of BD Diagnostic Systems solutions.
Key Responsibilities include:
- Provide product and applications training/support for end users and distributors throughout the West Africa Region including:
- Promote best practice and BD solutions to key opinion leaders and key decision leaders in relation to features, advantages and benefits of BD solutions. Such activities will be closely aligned to sales managers. Helps the local Sales manager with proper product positioning support applicable for the assigned region
- Co-ordinate and manage complaint handling for all West African markets
- Support teamwork and the sharing of ideas and information between businesses throughout West Africa
- Ensure that BD’s professional and ethical standards are maintained
- Acts as a back up for his Application Specialist colleagues in West Africa
Required Skills or Experience
Key competencies:
Demonstrate:
- Commitment to teamwork and ability to work with minimal supervision
- Strong customer focus, & attention to detail,
- Flexible and highly adaptable to work in changing environments
- Ability to accept personal responsibility coupled with high ethical values
Education and qualifications:
- Degree in microbiology, molecular biology, biochemistry or medicine, Alternative qualifications could be considered dependent upon professional experience
Professional Skills and experience:
- 3 years within a bench experience in a lab/hospital/university microbiology laboratory. Additional commercial/marketing experience and/or experience to IT/technology would be an advantage
Other Requirements:
- Fluency in French and English as second language will be an advantage. Demonstrates a high degree of self-motivation and a drive to achieve results
- Will demonstrate the potential and willingness to take on increasing levels of responsibility
- Able to undertake extensive and frequent travel throughout the West Africa and occasional travel to other BD locations
If you meet the above criteria please send your detailed CV with a hand written cover letter, daytime contacts, copies of your academic and professional certificates to:
The Human Resources Manager
BD (West Africa) Ltd
PMB 88
Airport, Accra-Ghana
www.bd.com
Closing 23rd May, 2011