Current Opening At Nyaho Medical Centre Ghana 2018

Posted on :

11 Apr, 2018

Category :

Healthcare Jobs in Ghana

As Manager, Program/Project Operations you will manage and support internal project operations initiatives including facilitating, reporting and analyzing company-based projects and provide direct oversight for the Project Operations division of the PMO.

Job Description

Job Title: Project/Program Manager

KEY RESPONSIBILITIES

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  • Own the calendar of key events and major milestones that drive service engagement and usage
  • Partner with marketing and product management to forecast viewership projections using third party and proprietary data
  • Identify key systems and service areas that may be at risk (e.g. video encoding, metadata ingestion, subscription and billing systems, etc.)
  • Partner with engineering, operations, partners, and vendors, to develop the remediation plans for issues identified
  • Manage stress testing of all systems based on anticipated consumer demand
  • Work with content partners and encoding vendors on failover strategy, planning, and testing
  • Organize logistics and support plans for day-of events across Hulu, partners, and vendors (e.g. launch rooms, escalation procedures)
  • Facilitate continuous improvement through launch retrospectives, identifying potential problems based on prior events, and using historical data to prioritize new work
  • Manage and improve PMO and business operations/processes by constantly improving efficiency, managing and controlling change, and monitoring quality
  • Assist with the development and measurement of operational KPIs to measure operations efficiency and optimize performance
  • Address and document critical issues are addressed
  • Develop, implement, evaluate, improve and document internal programs, processes, systems, tools and applications
  • Work collaboratively with stakeholders to plan operational projects, set priority, define scope and requirements, and provide project management oversight
  • Facilitate inter-departmental coordination and transparency, including activities to support better information flow, data management and reporting; identify opportunities to improve data accuracy and increase efficiencies
  • Balance competing priorities for operational projects by encouraging ongoing engagement from all business owners and appropriately managing any cross-functional interdependencies to avoid barriers in project operations initiatives
  • Provide management oversite for project operations quality assurance programs; internal operations projects and company template generation and management; Advisory Services support program; client-based survey initiatives and data analysis; client-facing project team support to help ensure follow-through and completion of project activity
  • Ensure the Project Operations group consistently maintains a high level of professionalism and excellent customer service at all times.

What You’ll Need to Win!

  • Bachelors degree or Equivalent Experience
  • 7+ years Operations Experience
  • 3+ years Managing Projects; IT, Physical Security and/or Software Development projects preferred
  • Demonstrated ability to make good decisions based on limited information
  • Detailed oriented, organized, and able to quickly prioritize while managing multiple parallel projects.
  • Customer engagement skills with the experience to demonstrate the ability to build strong relationships with customers. You must really enjoy delivering well for customers
  • Stellar internal, cross-functional, and inter-employee skills. Should have the ability to manage through influence, get things done with and through people, and do so in a direct, fair, success-oriented way.
  • Solid business acumen with the ability to quickly assess key issues and identify the right resources to resolve them – a strategic thinker with the ability to organize business and project elements into a winning plan.
  • Excellent verbal and written communication skills and ability to deal with sensitive, confidential, and urgent issues
  • Quick learner who can adapt to rapidly growing technology
  • Highly proficient computer skills to include Word, Excel and Outlook, including experience utilizing Excel formulas
Preferred Skills:
  • Project Management certification a plus
  • Experience working with  other project management tools
  • Experience building a project management program from the ground up a plus
Personal Skills:
  • Ability to identify pattern relationships among related technologies
  • Ability to approach problems in a holistic manner, considering impact and risk to all involved stakeholders, when proposing a solution

How to Apply

Interested candidates should kindly forward their cv’s to [email protected]

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