Daggo Africa Jobs 2023

Posted on :

31 Jan, 2023

Category :

Customer care Jobs in Ghana

Job Description

Job Title: Customer Service Representative

Roles & Responsibilities:

Responding to customer calls on our Company line.

Responding to customer inquiries on our WhatsApp and recovering failed orders through follow-ups.

Taking stock of products left with agents all over Africa.

Monitoring social media and responding to messages on ads.

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Suggesting new ways to promote company offerings and reach consumers.

Building a social media presence by maintaining a solid online presence.

Managing our online communities to ensure respectful and appropriate engagement.

Responding to comments on each of our online accounts.

Copy & paste inquiries & leads from social media into our Automated CRM System.

Qualifications

  • At least 1 – 3 years of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Good English Communication Skills & Other related Languages in the region


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