Dalex Finance Jobs 2018

Dalex Finance is seeking to recruit a Product Manager – TURBO

Job Description

Job Title: Product Manager – TURBO

Reporting To: Director, Business Operations
Department/Unit : Business Operations/Treasury and Investment
Job Location: Head Office

Job Summary: Responsible for managing the operations and marketing products for Turbo.

Key Job Responsibilities

Product Role

• Assist the Marketing Director to plan, and develop the marketing plan for the Turbo brand
• Execute marketing plan/ strategies with cross-functional teams
• Manage external marketing partners such as advertising agencies, digital marketing firms and production companies
• Assist integration of campaigns with brand consistency
• Manage access to brand assets
• Track consumer and market insights by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research
• setting and meeting performance targets for speed, efficiency, sales and quality
• Liaise with Team leaders, operatives and third parties to gather information and resolve issues

Key Performance Indicators

• Number of signups for TURBO
• Execution of TURBO marketing activities
• Customer service reports
• Customer call back reports
• FIL risk reports
• Customer complaint resolution reports

Relationships

External: Advertising Agencies, Digital Marketing Firms and Production Companies
Internal: All departments

Job Requirements

• Be able to work to meet deadlines regularly
• Good supervisory and human relation skills
• Be a team player

Qualification Required & Experience

• Minimum of 1st degree in Business Administration or Marketing

Knowledge: Customer Relations, Marketing, Communications, Product Management,

Work Experience

• Customer Service
• Marketing
• Work in a similar role for a minimum of 3 years

Technical Competence: Good understanding and use of Excel spread sheet, PowerPoint

Personal Competence
Should be

• Creative
• Self-driven
• Resourceful
• Passionate
• An excellent communicator
• Able to build trust
• Professional with a good service orientation
• Should plan to avoid failure

Decision Making : Limited to set standards approved by management. As permitted by the Director, Business Operations

Working Conditions: Normal for an office environment. Work may require occasional weekend and/or evening work and some travel.

Location: Accra

Closing Date: 02 September, 2018