Electrofax Engineering Services (Gh.) Limited Vacancies 2022

Posted on :

14 Nov, 2022

Category :

Sales Jobs in Ghana

Job Summary

• Perform a wide variety of duties specific to handling sales calls with customers and vendors.
• Pay close attention to detail.
• Deal with customers effectively.
• Work harmoniously with other employees, giving the assistance necessary to satisfy customers’ needs.

Job Description

Job Title: Internal Sales Representative

Work Performed

• Respond to incoming sales calls in a courteous and timely manner.
• (This is a top priority).
• Maintain a record of phone conversations.
• Process customer orders, advising on product application, availability, correct part, catalog or issue number, shipping charges, and price.
• Route all paperwork to the proper departments.
• Contact vendors to determine product availability, application, price, shipping dates, and delivery charges.
• Follow inventory control procedures as instructed.
• Confer with office, service center, and management staff on issues related to customer service.
• Assist with physical inventory counts as directed by the supervisor.
• Maintain purchase order records for incoming items.
• Promote a professional company image through prompt, thorough, and courteous customer service.
• Track all quotations to ensure timely follow-up on customer inquiries.
• Attend company or vendor/manufacturer-sponsored training seminars to improve product knowledge and/or job skills.
• Update vendors/manufacturers’ pricing records as advised.
• Keep work area neat and clean as directed by the supervisor.
• Perform any other duties as assigned.

Qualification Required & Experience

• HND/BSc.
• Experience in sales and/or purchasing and customer service as well as basic knowledge of electrical apparatus are desirable.

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Special Skills

• Professional telephone manners.
• Ability to function in a busy, stressful office atmosphere.

Location: Accra

How To Apply For The Job

Send all CVs and cover letters to:

[email protected]

Closing Date: 25 November 2022


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