Empower Workforce: Front Office Manager

Posted on :

25 Nov, 2016

Category :

Human Resources Jobs in Ghana

Empower Group is a premier services oriented company aimed at providing quality companies with quality solutions. The group comprises of Empower Workforce Solutions (a premier human resources solutions company), Empower Facilities Management (a premier property and building services company  www.empowerfacilities.com ), Empower Telecoms, Empower Office Suites and Empower Foundations.

Job Description

Job Title: Front Office Manager

Job Summary

Our client, a reputable and luxurious hotel is currently seeking to recruit a self-motivated and highly professional person for the role of Front Office Manager.


Duties & Responsibilities

  • Manage and train the concierge, night auditor and team of receptionists
  • Ensure the front desk provides a professional and friendly service for customers
  • Deal with customers, including handling complaints when they come to the desk
  • Troubleshoot emergencies
  • Schedule staff rotation
  • Liaise with other departments

Required Skills or Experience

  • Must hold a diploma, HND or degree in Hospitality Management or Hotel Management.
  • Must hold a minimum of three years’ experience in a similar role.
  • Having prior work experience in a hotel and customer relations is an advantage

How to Apply

Interested candidates should send their Cv’s to [email protected] and quote the job designation they are applying for.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

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