Posted on :
28 Mar, 2018
28 Mar, 2018
Esoko is changing how organizations manage smallholder farmers, suppliers and clients through the effective use of mobile/web innovations. Our solutions include mobile and web-based tools for data collection coupled with field deployment; an SMS/voice-based communication platform and call centre for farmer management; and an electronic extension mobile and web app. Esoko seeks to empower individuals and organizations with innovative (mobile and web) communication tools and information that improves how markets work.
Job Title: Call Centre Representative
Esoko provides market information services and support to farmers via SMS, voice-SMS and a call centre. Call centre representatives support farmers with information on market prices, weather forecast, advisory services including help around treating disease, new growing practices, application of fertilizers and access to markets and buyers. It’s an innovative and exciting business that helps empower rural farming communities with information that they can easily access over a phone. The position will require you to answer calls in a call centre in central Accra, in collaboration with key experts and partners. We are looking for persons fluent in Gruni, Kusal, Dagbani, Kasim and Wali. You need to have the patience to work in an office environment, answering calls all day, and you need to have a real passion to help people.
The Way We Work
We are hardworking and passionate about what we do. We want to drive economic development through technology innovations and are looking for like-minded people who are open, generous, professional and adventurous.