Posted on :
23 Jun, 2017
23 Jun, 2017
Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. In 2006, it had around 400,000 customers for fixed and mobile telephony and Internet services.
Job Description
Job Title: Customer Agents
Role purpose
To play a frontline role in the delivery of a World Class Customer experience. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database, determining eligibility.
Key accountabilities and decision ownership
Key performance indicators
Core competencies, knowledge, and experience
Job Type: Full-time
Employment Type: Fixed Term Contract
Closing Date: Ongoing