Posted on :
8 Oct, 2018
8 Oct, 2018
To provide strategic and operational support to managers to meet business needs, ensure adherence to L&D policies and procedures and manage the administration of L&D activities within area of responsibility.
Area of responsibility can cover multiple locations within a defined geographic area such as a Region and/or a large or complex Area, or for multiple product lines and /or business units irrespective of geographic location.
Job Title: Learning & Development Manager
Key Activities and Accountabilities:
1.Develop appropriate L&D Strategy for the area of responsibility to support short and long term business objectives
2.Develop and lead the implementation of Training & Competency plans to deliver the strategy
3.Ensure the optimal use of L&D resources and monitor performance against plan
4.Report on progress against budget and on any significant internal or external effects
5.Lead a team of professional technical trainers and competency specialists to deliver the highest standard of customer service
6.Coordinate and manage the process of training needs analysis in area of responsibility and uses information to prioritise training (courses, locations, target groups); evaluate the success of training programs
7.Coordinate and manage the implementation and use of the Expro competency program; act as champion of the program, communicating the benefits and objectives to managers and employees
8.Where appropriate, recommend local training & competency products and services that are appropriate, cost-effective, timely and focused on improving business performance.
9.Make regular country/base/facility visits to build and improve relationships with managers and employees and to monitor customer satisfaction with L&D performance. Deliver presentations and provide training for managers and/or employees on L&D related subjects where necessary and appropriate.
10.Work closely with Group L&D on L&D related issues, participating in projects and providing input as necessary. Liaise with relevant industry/L&D external groups as necessary.
11.Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical standards are maintained and exposure to liability or risk to Expro’s reputation is minimised. Provide leadership in all ethical issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or conflicts of interest.
12.Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes & systems. Take an active part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as appropriate.
13.Ensure that employees adhere to and comply with all applicable Health, Safety & Environmental (HSE) policies, procedures and processes. Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and others’ safety and provide an environment where they feel authorised to stop any unsafe job. Ensure that all incidents and non-conformances are reported in line with the appropriate procedures and deadlines; ensure that all incidents are investigated and corrective actions raised as required; where appropriate, participates in incident investigations.
14.Supervise, mentor and coach direct reports and ensure completion of their Employee Development Plans. Where applicable, ensure that training and competency programs are in place to facilitate the mentoring of subordinates through the competency system. Conduct competency assessments when required.
Job Knowledge and Qualifications:
Degree or professional qualification (or skills acquired through experience in progressively more senior L&D roles)
10+ years previous experience within Operational and/or L&D environment including proven management experience
Integrity/Compliance – behaves in a fair, honest and ethical manner toward others; adheres to Company Code of Conduct
Interpersonal Sensitivity – identifies with and shows understanding or concern for others; values diversity
Technical – achieves and applies a competent level of technical and/or professional skill or knowledge relevant to the role
Safety Leadership – identifies and corrects conditions that affect employee safety
Planning & Organising – prioritises: sets stretching but realistic targets and deadlines; plans ahead and has a structured approach to work
Delivery of Results – identifies, confronts and overcomes barriers to successful delivery of results
Financial Awareness – Demonstrates understanding of the financial implications of decisions, aiming to achieve value and maximize return
Delegation – allocates role-appropriate decision-making authority and/or task responsibility to others
Communication 1 – uses tailored communication skills appropriate to circumstances and to achieve required outcomes; negotiates to prevent or resolve conflict in the team/organisation
Developing Others – Plans and supports the development of others skills and abilities to realise their full potential
Decisiveness – Takes prompt action to deal with all situations; can justify a decision when challenged
Compliance Control Position – No High Exposure Position – Yes