Global Business Vacancies 2017

Our client, a globally recognised eye care hospital known for its innovative surgical techniques and acumen in clinical services is currently looking to recruit a proactive Receptionist to support their operations in Ghana

Job Description

Job Title: Receptionist

ROLE PROFILE
The Ideal candidate will be responsible for providing high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the eye hospital operating standards.

DUTIES

Make appointments and book patients in when they arrive for an appointment in accordance with the practice appointment system and to provide a helpful and friendly service to patients ensuring also that the reception area is tidy and welcoming.
Answer telephones promptly ensuring that all in-coming lines are covered at all times.
Comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately
Provide necessary information to the patients regarding the treatment services offered in the hospital and entertain all kinds of queries personally or by telephone
Help patients in filling hospital forms, collecting hospital changers from them and explain the eye hospital rules to them.
Schedule appointments of the patients with the respective doctors and making sure that the patient comes for treatment at the scheduled time
Interact with the family members of the patients and provide them necessary reports of treatment, progress and the doctor treating the patient.
Provide necessary information to the patients regarding the treatment services offered in the hospital and entertain all kinds of queries personally or by telephone
Help the patients in filling hospital forms, collecting hospital changers from them and explain them hospital rules

EDUCATION/EXPERIENCE

Bachelor’s degree in Business Administration or any related field
A year experience playing similar role

REQUIREMENT

Excellent customer service
Fast learning ability in order to acquire new ways of working
Effective working relationship with all staff
Effective communication with visitors and staff at all levels to maintain a serene working climate.
Competent communication skills and good interpersonal skills
Must possess good administrative skills and management skills
Should be able to answer all kind of queries having in-depth knowledge of hospital protocols
Pleasing personality and enthusiastic

How to Apply

To apply send CVs to [email protected]