Global Telecom Company Recruitment 2020

Posted on :

4 Nov, 2020

Category :

Administrative Jobs in Ghana

Responsible for analysing and documenting new requirements for new business services and scenarios

Job Description


Job Title: Configuration Analyst

  •  Responsible for configuring new services, optimising service parameters for performance and monitoring schedule and testing accordingly on assigned platform
  •  Responsible for analysing, documenting and troubleshooting new configurations, leading to reduced service degradation or loss.
  •  Responsible for configuring scheduled changes on the assigned service platforms
  •  Maintain quality documentation of the changes made on the platform for service introduction, incident resolution or performance improvement.
  •  Maintain workflow changes within the system
  •  Review and a maintain full understanding of Credit controls in place in all markets
  • Report to stakeholders on updates of scenarios, configuration, test results and reports across assigned markets and escalating issues when appropriate

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