Posted on :
8 Feb, 2017
8 Feb, 2017
Groupe Nduom is a family business group of Ghanaian origin. Our businesses and social enterprises include entities in the Tourism, Investment Advisory and Management, Financial Services, Technology, Media, Management Consulting, Cross Border Trade and Sports industries. Groupe Nduom’s managers are identifying growth opportunities within rapidly expanding West African countries and plan to leverage that growth throughout the African Diaspora world-wide over the long term.
Job Title: Group GM, Coconut Grove Hotels
The job holder is responsible for overseeing all aspects of property management in accordance with company mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards.
Responsible for the overall management of the operations of the group of hotels.
Support and work with all Subsidiary Managers in aspects of running their respective hotel.
Ensure SOP (Standard Operations Procedures) implementation in all subsidiaries
Monitor the purchase / indent / requisitions of each subsidiary, the accounts receivables (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
Assess and review customer satisfaction and service recovery process of subsidiaries.
Liaise with GN HR in identifying staff learning needs and assisting with development.
Set short- and long-term hotel revenue strategies
Develop relationships and structure partnerships with hotel subsidiaries.
Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
Coordinate development of sales and marketing materials required for hotel subsidiaries to be successful
Promote Coconut Grove within subsidiaries.
Manage potential subsidiary conflict.
Recommend product or service enhancements to improve customer satisfaction and sales
Evaluate profitability and efficiency of subsidiaries and improve upon them
Knowledge, Skills & Ability:
How to Apply
Interested applicants should send their application to [email protected] by 14th February, 2017