We are looking for a Business Development Coordinator to deals directly with customers aiming to develop, secure and maintain the most profitable business for Hapag-Lloyd, in accordance with the company’s objectives. The incumbent will also develop small to medium size customers under his/her portfolio and promotes all digital products for Hapag-Lloyd to our customers ensuring the highest level of quality when interacting with them being customer-oriented and creating value for customers as well as for Hapag-Lloyd.
Job Description
Job Title: Business Development Coordinator
Your responsibility :
- Focus on smaller customers
- Full selling responsibility, for both new and existing customers
- Deliver & follow up quotations and handle “Back office” activities
- FIS RA creation, maintenance, and handling of SC’s
- Procedure application for New Customers Validation
- Coordination of rate agreement matter with CS – Issuance and requesting of FMC rates filling
- Proactive behaviour during phone calls to get information about potential customer business and to meet his necessities
- Follow up commercial tasks
- Handle SRR with TM / Area
- Hunt for new cargo and customers
- Market research and reporting of sales calls (CRM)
- Follow up on sales leads
- Weekly Follow Up on Ebusiness focus for proactive selling of HL Digital products.
- Conducting account planning and derive an account strategy including an action plan to develop customers / opportunities
- Coordinating the participation in tender requests from own customers and handling customer tender feedback
Your profile:
- University Degree
- Experience in multinational companies. Knowledge in industries of transportation items shipping or international trade is an added advantage
- Sales mentality and proactive
- Negotiating and closing skills
- Communicative and E-commerce aptitude
- Knowledge of user application systems (MS Office, Scout, Compass, FIS, SAM)
- Good command of spoken and written English
- Positive attitude & team spirit
- Able to work well with others and follow guidelines
We offer:
- The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
- Excellent career development opportunities, supported by a wide range of training and development courses
- Competitive remuneration
- Health and life insurance
- Good working environment