Posted on :
22 Apr, 2015
22 Apr, 2015
AMS Program Manager
Job ID GTS-0744688 Job type Full-time Regular Work country Ghana Position type Professional Work city Accra Posted 20-Apr-2015 Travel No travel Job area IT & Telecommunications (non consulting) Business group Global Technology Services Job category IT Specialist Business unit GTS Leadership Job role Content Management Solutions Specialist Job role skillset General Commissionable/Sales-Incentive jobs only No
Job description • Owns Solutions/Applications delivery and takes responsibility for tracking and reporting on Executive levels. • Primary focal point from AMS side for the delivery of “IT Plan” as well as “NON IT plan” projects. • Provides account leadership to delivery teams and directs teams to develop business strategies and program/project to meet deliverables. • Manages contractual cost, schedule, and solution deliverables. Manages IBM resources and coordinate with client resources to deliver solutions to support business and client. • Ensures client needs are addressed by constructing partnerships between the Project Office, clients, vendors, fellow IBMers and subcontractors and manage the implementation of these partnerships to ensure positive customer satisfaction. • Implements client satisfaction programs ensure deliveries are meeting quality, are on time and within budget. • Ensures client satisfaction through development, implementation, and delivery of application as specified in the Statement of Work. • Supports Account Sr. DPE and PE in identifying growth opportunities and contract profitability. • Build and maintain client relationships both with Business and IT Heads.
Required * Bachelor’s Degree * English: Fluent
Preferred * Master’s Degree in Accounting/Finance
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.
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