Interswitch Group Vacancies 2018

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis

We see an Africa where payment is a seamless part of our everyday lives, and our mission is to create transaction solutions that enable individuals and communities prosper across the continent

We started operations in 2002 as a transaction switching and electronic payments processing company and have evolved dynamically into an end-to-end integrated payment solutions company that builds and manages payment infrastructure as well as delivers innovative payment products and transaction solutions throughout the African continent.

Job Profile

To articulate and facilitate the implementation of an effective sales strategy to meet defined revenue targets in line with the division/group’s objective to drive business growth for all Interswitch solutions within country location

To coordinate account management function and manage relationship with identified key accounts

Job Description

Job Title: Lead, International Sales

Strategy Development & Planning

• Understands the vision and strategy for the Sales Networks
• Works with the Group Head to ensure execution of sales strategies to improve market share for products
• Communicates the sales strategy, direction and objectives to the team members where applicable
• Draws up weekly sales plan for self and the team (where applicable):  Draws up an activity list of prospective clients and reviews with Group Head for possible inputs and approval

Team Coordination and Leadership (where applicable)

• Engages the Group Head for discussions, presentation and negotiation on team performance
• Manages and presents all related products within the team
• Supervises activities across various businesses within the team

Sales Activities

• Coordinates sales activities (presentation, prospecting) using the Miller Heiman sales methodology
• Prospects for new opportunities and identifies new profitable customers for Interswitch products/solutions in the assigned sector
• Solicits for customers
• Cross-sells and up-sells group’s products & solutions to existing clients/customers
• Identifies networking opportunities, sales conferences and events that would provide positive impact to the sales bottom line in assigned sectors
• Attends exhibitions to generate sales leads/opportunities that can be converted to sales post-event
• Carries out external presentations to potential customers; performs customer demonstrations
• Follows up on leads and opportunities
• Develops proposals for customers
• Negotiates contract & payment terms with clients, reviews and prepare tenets of agreements/ MOU/NDA and works with Legal team to finalize and execute the contracts with client
• Ensures that relevant documents and agreements with clients/sales opportunities are executed and linked to customer profile on CRM
• Actively uses the CRM tool to manage sales process and maintain accurate & up to date information on all clients ( customer database)
• Prepares and attends Performance Evaluation sessions with Team Lead, Group Head and Divisional CEO, Industry Vertical markets

Business Development

• Generates demand by pro-actively reaching potential customers to make them aware of the company’s products and solutions

Customer Relationship and Account Management

• Develops, manages and sustains accounts relationships for future business success
• Develops and maintains strong relationship with key customers of products in assigned sectors
• Liaises with relevant internal teams to ensure customer issues and complaints with clients in assigned portfolio are properly resolved ( escalates where necessary)
• Carries out account management activities using the key account management framework

Market Polling

• Carries out research with existing clients to gather market intelligence in relation to our products and services
• Provides client feedback about the various products to the relevant groups
• Provides market feedback to Group Head that will aid the sufficient visibility of payment products in assigned portfolio

Receivables Management

• Drives the process of receivables collection by working with Finance team to receive balance payments for all projects completed with sign off in assigned sector/portfolio within stipulated time

Competition/Market Feedback Analysis

• Monitors trends in client buying behaviour and provides relevant market feedback about competing products & solutions to Group Head/relevant internal teams
• Understands industry trends and sells value proposition based on case studies
• Provides input about competitor product (features/pricing/strategy) that can aid Interswitch offering/sales efforts