iROKO TV Vacancies (Sept. 2017)

Posted on :

13 Sep, 2017

Category :

Media Jobs in Ghana

Company Mission is to provide excellent customer service by communicating with our customers professionally and respectfully.
To pay rapt attention to details while investigating and interpreting issues, to aid in quick resolution and escalation, to convey information clearly, confidently, and politely.

Job Description

Job Title: Offline Sales Agent

POSITION SUMMARY

Sell IROKOTV subscriptions and assist customers in downloading and registering on the app.

DUTIES & RESPONSIBILITIES

Attracting visitors to IROKOTV kiosks and creating a fun, lively kiosk environment
Selling IROKOTV subscriptions to kiosk visitors to ensure you meet your monthly sales target
Canvassing the areas where IROKOTV kiosks are located for new customers to sell IROKOTV
subscriptions to Educating customers on the IROKOTV application and resolving any customer issues – or escalating issues to the technical support team.
Managing cash transactions and remitting cash balances to IROKOTV
Calling IROKOTV customers, teaching them how to use the app, and documenting their feedback/concerns
Maintaining records of existing customers and leads in order to follow up with Providing weekly reports on customer feedback to management

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CANDIDATE REQUIREMENTS

Should have an Android phone
Independent and resourceful
Solid team player who thrives on working in a fast paced environment
Persuasive personality
Focused on achieving goals
Adaptive to change

WE OFFER YOU

An amazing learning culture.
A chance to be part of an international team that offers great opportunities for growth
Free IROKOtv gear
Personal mobile data (your network of choice)
One (1) free IROKOtv subscription

How to Apply

Send email to – [email protected] [email protected] Application closes on the 15th of Sept, 2017.

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