Izwe Loans Limited Vacancy 2017

Izwe Africa Holdings is a specialist Financial Solutions Group targeting both the formally and informally employed markets with the primary offering of unsecured loans to the under-banked. The Group has grown into a dynamic, rapidly developing pan-African micro-financier and insurer with operations in South Africa, Mauritius, Zambia, Ghana and Kenya.

Izwe was established in 2004 with its first branch in Pretoria South Africa, and expanded into the rest of Africa in 2009. Since then, there has been a steady and managed progression of strategic branch openings and the development of a world-class digital and cashless business.

Description

Job Title: Area Manager

Responsible for the supervision of all branches, more specifically:

• Management of Branch Managers and their respective staff.
• Conducting internal branch audits.
• Ensuring the adherence to all Izwe policies and procedures within Branches.
• Training and implementation of corrective measures with regards to Izwe policies and procedures, customer services and sales training.
• Driving sales in the branches (walk-ins and ISE) and management of each branches sales activities
• Training of staff and ISE’s in various facets of the business (Credit Ease, ISE recruitment, skills training and retention, sales, customer services etc)
• Ability to generate reports and statistics for executive management identifying trends, problems and provide regular written and verbal general feedback to head of operations
• Hold and chair regular meetings with Branch Managers and staff
• Occasionally be required to sit in and present finding to management
• Any other tasks allocated by management
• Identify specific branch operational weaknesses and threats and communicate with head office for providing strategic support when needed
• Keep abreast with branch statistics and external environment development and propose change in branch or regional strategy when needed
• Follow up on Branch performance and provide the needed support on a regular basis to meet set targets
• Quarterly reporting on performance and strategy of assigned region
• Ensure general compliance of processes and procedures in the branches by performing regular checks of files and preparing reports
• Identify new markets in the area for the purpose to the Head of Branch Operations

Qualification Required & Experience

• Higher National Diploma Additional Tertiary education would be preferred
• Experience in similar position will be advantageous
• Excellent knowledge of IT systems including Microsoft Word and Excel essential (Credit East experience preferred)

Skills / Attributes

• Hard working and goal driven
• Ability to lead and manage branches and teams
• Valid driver’s license
• Willingness to travel for long periods of time (up to 5 days continuously and 3 weeks per month in total every month)
• Excellent communication skills
• Ability to write reports and provide feedback to executive management
• Positive attitude
• Excellent management skills
• Accurate and fast worker
• Good interpersonal skills

Location: Accra

How to Apply

Any interested applicants should forward their CV to: [email protected]

Closing Date: 04 August 2017