Mahindra Comviva Jobs

Posted on :

19 Oct, 2016

Category :

Engineering Jobs in Ghana

Armed with deep industry expertise, Mahindra Comviva has a proven track record of successfully delivering managed VAS projects globally. The company adopts a proactive approach towards managing end-to-end VAS

Job Description

Job Title: Support Engineer

Profile Summary:

Candidate will be responsible for VAS Operations, High level support and Project support .


Role & Responsibilities:

  • Responsible for managing day to day Operations and providing 2nd level support for VAS –24x7x365.
  • Responsible to monitor and manage Systems to ensure end to end service availability as per platform KPI.
  • Responsible for daily maintenance and support of VAS Platform such as USSD, SMSC, Roaming platforms.
  • Should be work closely with the vendors during projects design, planning and implementation and ensure business requirements are properly implemented
  • Responsible for database Performance Tuning, Database Security, Database Management and Data Maintenance.
  • Should be responsible to work on Value Added Services such as Messaging, Data Management, Roaming solution and Telco environment.
  • Responsible to deliver all Contractual scope and meeting KPIs/SLAs with no penalty.

Functional Skill :

  • System Administration (Unix & Windows)
  • Unix/Linux scripting
  • Signaling, SS7, SMPP, HTTP protocols
  • IP networking and routing
  • GSM Network/Switching/Charging system knowledge
  • Interpersonal and team management skills
  • DBA/SQL Admin

Desired Skills and Experience

SMSC, USSD, Unix/Linux scripting , DBA/SQL Admin

Experience: 5- 10 years

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