Mantrac Ghana Jobs: Technical Communicator

Mantrac is Ghana’s sole authorized dealer for Caterpillar Earthmoving, Construction, Power System and Lift Truck Products. In order to advance our position as the market leader. Mantrac Ghana recruits Technical Communicator

Job Description

Duty Post: Goldfields MARC, Tarkwa

Job Outline:
To provide technical support for MARC Operations, ensuring documentations is complete and utilized to improve equipment performance and contract health and to provide a liaison channel between the MARC and Group Technical Support on all technical issues, providing a two way communication to resolve product problems

Duties/Responsibilities:

Technical reporting and Data entry; documentation of failures and failure analysis, accurate entry of SIMSI information & managing a PPM register
Staff training on technical documentation & quality training
Liaise with the Account Manager in training needs assessement for Technical training
Work with the Reliability Analyst & Maintenance Planner to introduce technical improvements to maintenance strategy
Maintain a portfolio of available and implemented Caterpillar best practice. Ensuring awareness is raised in all potential improvements
Liaise with supervisors to gather all faults/failure that needs follow up
Track all service letters introduced and report on percentage compliance of PIP, PSP completions, use SIS, CPI and various CAT Websites to identify known technical issues
Remuneration: Exciting salary package awaits the successful candidates
Required Skills or Experience

Job Qualification:

Preferably, but not an essential, a University Degree/ HND preferably Mechanical, Agric or Mining Automotive, Engineering, CAT Apprenticeship, City & Guilds Instructional Techniques, FTC minimum
Experience and Skills:
Must have at least three years post qualification CAT/Earth Moving Heavy Equipment repairs and Maintenance/Administration experience
An experience in Catepillar Field Service would be considered an advantage
Must be prepared to work for long hours and weekends when the need arises
Must be prepared to work in noisy and dirty environments
Must be capable of working with little or no supervision
Must be prepared to work in a mining environment
Strong MS Office Background (Word and excel)
Excellent interpersonal and communication skills
A Good Maintenance planning background

How To Apply

Interested persons should mail their applications and CVs with full address including the fastest means of contact to the address below:

The Human Resources Manager
Mantrac Ghana Limited
P. O. Box 5702
Accra-North

Fax: 030-2221950

E-mail: [email protected]

Website: mantracghana.com

Offer valid till 15 October 2010