Posted on :
22 Mar, 2018
22 Mar, 2018
To ensure standards of cleanliness, hygiene and tidiness are maintained throughout the Guesthouse and to manage the bar, housekeeping and laundry department efficiently to maintain standards and control costs.
Job Title: Guesthouse Supervisor
MAIN DUTIES AND RESPONSIBILITIES
1. To ensure standards of cleanliness, hygiene and tidiness in all
Bedrooms /corridors /function rooms /public areas are maintained:
a) Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards. This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, mopping and dusting daily. Subject to levels of business the housekeeper will be expected to also service rooms.
b) Ensuring the upkeep of vacant rooms.
c) Replenishing brochures and paper goods throughout the bedrooms/hotel.
d) Maintaining an orderly storeroom and trollies.
2. To ensure customer satisfaction is maintained by:
a) Ensuring guest laundry is collected, charged and returned to the guest in a speedy and accurate fashion.
b) Ensuring guest property left behind is logged and stored in a secure location for lost property.
c) Resolving any guest problems or complaints when possible and ensuring management are kept informed.
e) Actioning any maintenance requests in order to comply with the hotel’s established quality standards and ensure guest satisfaction.
3. To set and maintain standards of service
How to Apply
Send your CV and Cover letter to: [email protected] or call on 0208764095 for further details