Gh4HUB specialise in building Enterprise Rich Mobile Commerce platforms for use in both private and public companies and organisations. Gh4HUB brings together the most experienced team of software architects, app designers, product managers, software programmers and engineers.
Our application development team have had a rich a heritage of working for some of the most successful companies in the world. Our experienced team uses the best strategies to produce high end apps/software with user friendly interface.
Job Title: Technical Support Engineer
- Troubleshoot, reproduce, document and resolve customer issues by knowledge of Gh4hub product stack and technologies.
- Understand, set, manage and exceed customer expectations
- Create, and maintain documentation, process standards, and service information
- This is a customer facing position that requires total professionalism.
Required Skills or Experience
- Must be able to work during morning or night shifts.
- Unix/Linux Knowledge required
- Basic knowledge of Mobile Technologies
- Ability to work early morning or late night shifts.
- Software troubleshooting knowledge and experience
- Organization and attention to details
- Outstanding written/verbal communication and interpersonal skills
- A passion for working directly with customers and team player
- Must be able to perform multi-tasks and have an impeccable follow through skills
- Must be able to readily answer support related emails,phone calls and other channel sources.
- Intermediate understanding of network technology.
- Self motivated, works effectively with minimal supervision
How to Apply
Send your CV to [email protected]
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