Mastercard Foundation Jobs 2021

Posted on :

14 Dec, 2021

Category :

Administrative Jobs in Ghana

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

Job Description

Job Title: Head of Program Communications, West, Central & North Africa 


We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. Our role at the Mastercard Foundation is to be a catalyst. Our Young Africa Works strategy focuses on working with others to spur systemic change so young people have the opportunity to find work that is dignified and fulfilling.

The Foundation has opened offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda, building a broader leadership presence in Africa to develop specific strategies that support youth employment. Within a country, we work with governments, the private sector, educators, young people, and other funders to improve the quality of education and vocational training, prepare young people for the work force, expand access to financial services for entrepreneurs and small businesses, and connect job seekers to dignified and fulfilling work.

We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.


The Foundation has begun working within Canada in partnership with Indigenous communities and post-secondary institutions to listen, learn, and best understand how we can act in meaningful ways. The EleV strategy was co-created with Indigenous communities, young people, and partners to enable 30,000 Indigenous youth to complete their education and transition to dignified work aligned with their values and aspirations.

As reflected in Canada’s Truth and Reconciliation Commission Calls to Action, education is a key driver of improved socio-economic well-being. Through building partnerships with Indigenous communities, we look to expand our initiative ultimately helping to support a generation of transformative Indigenous young leaders who will be change agents within their communities. We believe that by setting a bold target, we will encourage engagement across sectors and create momentum that will elevate the strengths and opportunities of Indigenous youth. In keeping with our approach, Indigenous communities and young people will be the drivers of this transformation. The program will promote innovations to address longer-term systemic change to achieve economic prosperity and social well-being within Indigenous communities.


The EleV team oversees current and emerging partnerships related to Indigenous education. Consistent with our overall vision and Youth Africa Works strategy, we will share learnings and opportunities to connect across the work of the Foundation. While operating in distinct contexts, the centrality of youth voice and vision, affirmation of culture and identity, and priority to enhance community capacity for self-determination are common threads upon which our work is strengthened and reinforced.

If you are an experienced program communications professional looking to increase your impact, read on!


Reporting to the Chief Public Affairs and Communications Officer, the role will be responsible for developing Public Affairs and Communications program strategies and driving the implementation of initiatives while navigating Francophone Africa.

This role leads the implementation of communications best practices, builds communications capacity within the program communications team for the West, Central & North Africa docket. Elevates the Foundation’s reputation and brand and amplifies the impact of the Foundation’s work.

The successful candidate will be based in any of these offices in Africa – (Ghana, Nigeria or Senegal).


  • Develop strategic direction for the West, Central & North Africa communication portfolio and ensure effective implementation in support of program objectives.
  • Provide counsel and strategic advice to the Regional Country Directors.
  • Manage and develop the team and ensure the development and strengthening of innovative communications models and channels.
  • Manage multistakeholder relationships and collaborate closely with key stakeholders to achieve strategic objectives.
  • Work closely across functions to develop findings and insights from regional partnerships and curate information that is consumed by decision-makers in Africa and globally.
  • Develop and implement a program communications strategy for West, Central & North Africa.
  • Develop specialized campaigns to ensure findings and insights are synthesized and shared with key decision makers including both internal and external stakeholders.
  • Craft campaigns and messages that are thoughtful and positioned to reach priority audiences including governments, private sector, other funders, and young people.
  • Support and guide senior team members and subject matter experts, positioning them as ambassadors for the Foundation at all forums; Work cross-functionally to prepare them with subject-matter expertise, key messaging, briefs and logistics/tech support to engage effectively at major events and with the media.
  • Improve the quality of communications through the development of new skills and tools and enable adoption of innovative communications methods with the goal of improving execution both within the Foundation and through partnerships.
  • Develop mechanisms, systems and tools that ensure messaging is consistent across all mediums, forums, and countries.
  • Identify, extract and reformat key findings from the Impact team to be shared with a larger internal and external audiences.
  • Align key partnerships to the Foundation’s values and objectives.
  • Develop and manage budgets for the regional program communications portfolio.
  • Engage with key stakeholders including new partnerships and outreach, especially targeting women and young people.
  • Facilitate the engagement of leaders in relevant high-impact forums to advance thought leadership aligned with core programs.
  • Cultivate relationships with top journalists, bloggers, thought leaders, influencers and other media personnel to help shape the Foundation’s image in line with the country strategy.
  • Work with youth ambassadors and young people in the Foundation’s programs to elevate voices and views of young people.
  • Build productive and collaborative relationships with key stakeholders (i.e. Regional Directors, Program staff, Foundation leaders, and Country leaders).
  • Build and provide support to teams around effective internal and external communication to resolve issues / crisis as required.
  • Provide leadership, coaching, and development to the team using a supportive and collaborative approach on a consistent basis. Promote a culture of high performance and willingness to learn.

Who You Are

  • Master’s degree in Communications, Management and/or a related field is required.
  • At least 15-20 years of experience working in Africa for a global or regional organization in development, education or an NGO. Experience in senior management or engagement with government, private and the public sector are also valued.
  • Experience with health, secondary education, tertiary education, inclusion, building strong alumni networks, entrepreneurship valued.
  • Experience in managing, leading, and coaching a diverse team located in multiple locations.
  • Experience working with a senior team and providing counsel.
  • Able to build communications capacity at different levels of the organization and within partner organizations.
  • Experience working in Africa and with a range of Africa-led organizations.
  • Experience living/working in a global context will be helpful.
  • French language is required and the ability to navigate Francophone Africa.
  • Demonstrated ability to build a communications strategy, execute it, and achieve results to support the organization’s objectives. Able to point to a track record of results.
  • Savvy with building strategies for digital and social media, particularly mediums to reach young people and other targeted audiences.
  • Excellent communications skills (both verbal and written) with strong interpersonal and listening abilities.
  • A superior communicator who is progressive, highly creative and flexible. A compelling storyteller who is naturally curious.
  • Skilled in managing and mitigating risk.
  • Comfortable with ambiguity, receptive to new ideas, and willing to change when presented with best options.
  • Ability to work in a fast-paced, deadline driven environment with a “hands-on” approach. Has an appreciation for the importance of results and measurement.
  • A bias for results through collaboration and teamwork.
  • Ability to work effectively at all levels and receptive to feedback.
  • Willingness to engage in a consultative manner to shape and execute Program Communications, both within and external to the Foundation.
  • Innovative and entrepreneurial and able to formulate new or creative approaches to problems.
  • Inspires others on the team to do so as well.
  • Able to develop strong partnerships and networks that will advance the Foundation’s mission and reputation with decision-makers and diverse constituencies.
  • Ability to build strong relationships throughout the Foundation.
  • Passionate about the mission of the Foundation and is intrigued by the substance of the Foundation’s programs, the people behind the work and, most importantly, the people impacted by the work.
  • Results driven and motivated by a high sense of performance excellence and urgency.
  • Professional maturity, humility, and sensitivity to working within different cultures.
  • Impeccable integrity.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.

Deadline for Applications is January 06, 2021.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

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