MTN Ghana Vacancies 2019

Responsible for the implementation of a unified marketing mix including but not limited to end-to-end product development, segment management, marketing services and delivery of positive customer experience by managing internal and external resources, across functions, from consumer insights through to launch and post-launch improvements in line with the Enterprise Business Unit’s strategy and objectives.

Job Description

Job Title: Manager, EB Product Planning & Development

Job Role

• Develop the relevant and targeted marketing strategies for each segment ( Fixed, Public /Govt , SME, LCA, Digital etc)
• Develop & launch new products, taking into account the full marketing mix
• Manage existing products to ensure optimal performance is derived ( Promos/Offers, improvements, bundling, retirement  etc)
• Plan & deliver product and services which meet specified performance and cost criteria as per the approved business case ,development budget and IBP/commercial  timetable
• Select, manage and maintain relationships with high quality, professional service providers
• Create product road map in coordination with EBD sales, Consumer Marketing & Marketing services, NWG, IT and other relevant functions
• Act as a catalyst in fuelling an innovative culture within the Enterprise Business Unit
• Manage the relevant support ( Go To Market, Creative development, PCD, Research and Analytics , Marketing services etc )
• Ensure commercial plan execution is on time and quality matrices have been adhered to
• Ensure new products comply with MTN’s revenue assurance recommendations
• Plan and track OPEX spend according to agreed divisional budget.
• Manage segment   ( Churn, revenue, segment  performance, revenue, ARPU , usage , customer insights  etc , )
• Drive innovative ways to create a positive customer experience and deliver optimum NPS ratings
• Implement annual pricing strategies for each product line to meet pricing targets while ensuring market competitiveness

Undertake other assignments as may be assigned by immediate Supervisor

Education

• A Degree in B.Com, BSc Engineering or an equivalent Business qualification.

Experience

• Minimum of 5 years’ experience in IT in the Telecom Industry. Advanced knowledge and skills in Products Roadmap and Development.

Competencies

Knowledge

• In depth knowledge of the market and industry
• Knowledge of the range of the corporate business partners
• Understanding of technology and services
• Knowledge of standard office practices and procedures
• Financial forecasting, reporting, target management and ownership
• Commercial Acumen

Skills & Physical Competencies:

• Ability to manage self and team performance, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently, Creativity and Innovation
• Interpersonal Skills  –  Leadership, customer centricity, collaborative and  coaches & develops direct reports
• Personal Skills  – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
• Organisational Positioning Skills  –  Good written and verbal communication, commitment to the organization
• Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities.
• Negotiating Skills