MTN Ghana Vacancies 2019

Posted on :

4 Feb, 2019

Category :

Administrative Jobs in Ghana

Responsible for the implementation of a unified marketing mix including but not limited to end-to-end product development, segment management, marketing services and delivery of positive customer experience by managing internal and external resources, across functions, from consumer insights through to launch and post-launch improvements in line with the Enterprise Business Unit’s strategy and objectives.

Job Description

Job Title: Manager, EB Product Planning & Development

Job Role

  • Develop the relevant and targeted marketing strategies for each segment ( Fixed, Public /Govt , SME, LCA, Digital etc)
  • Develop & launch new products, taking into account the full marketing mix
  • Manage existing products to ensure optimal performance is derived ( Promos/Offers, improvements, bundling, retirement  etc)
  • Plan & deliver product and services which meet specified performance and cost criteria as per the approved business case ,development budget and IBP/commercial  timetable
  • Select, manage and maintain relationships with high quality, professional service providers
  • Create product road map in coordination with EBD sales, Consumer Marketing & Marketing services, NWG, IT and other relevant functions
  • Act as a catalyst in fuelling an innovative culture within the Enterprise Business Unit
  • Manage the relevant support ( Go To Market, Creative development, PCD, Research and Analytics , Marketing services etc )
  • Ensure commercial plan execution is on time and quality matrices have been adhered to
  • Ensure new products comply with MTN’s revenue assurance recommendations
  • Plan and track OPEX spend according to agreed divisional budget.
  • Manage segment   ( Churn, revenue, segment  performance, revenue, ARPU , usage , customer insights  etc , )
  • Drive innovative ways to create a positive customer experience and deliver optimum NPS ratings
  • Implement annual pricing strategies for each product line to meet pricing targets while ensuring market competitiveness

Undertake other assignments as may be assigned by immediate Supervisor



  • A Degree in B.Com, BSc Engineering or an equivalent Business qualification.


  • Minimum of 5 years’ experience in IT in the Telecom Industry. Advanced knowledge and skills in Products Roadmap and Development.



  • In depth knowledge of the market and industry
  • Knowledge of the range of the corporate business partners
  • Understanding of technology and services
  • Knowledge of standard office practices and procedures
  • Financial forecasting, reporting, target management and ownership
  • Commercial Acumen

Skills & Physical Competencies:

  • Ability to manage self and team performance, good conflict management, takes and manages accountability
  • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently, Creativity and Innovation
  • Interpersonal Skills  –  Leadership, customer centricity, collaborative and  coaches & develops direct reports
  • Personal Skills  – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
  • Organisational Positioning Skills  –  Good written and verbal communication, commitment to the organization
  • Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities.
  • Negotiating Skills

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