Conducting full lifecycle analysis to include requirements, activities and insight into trends. Data mining and analysis of product/services and quality control plans to identify improvements.
Job Description
Job Title: Supervisory Contractor: MFS Data Support
Job Context
- Highly dynamic and competitive telecommunication industry
- Advancement in global technology trends
- MTN Group business standards and practices
- Diverse cultural environment
- Segmentation structure implication
- Performance driven environment
- Developing sophisticated client base
Job Role
- Interpret data, analyse results using statistical techniques and provide ongoing reports.
- Data mining on mobile money products and services to guide decision making.
- Develop data models to optimize product analysis efficiency and quality.
- Identify, analyse, and interpret trends or patterns in complex data sets.
- Perform data quality assurance and assessment to locate and correct negative trends.
- Assist in preparing statutory and management reports.
Education
- Minimum of a Bachelor’s Degree in Mathematics, Economics, Computer Science, Information Management or Statistics
- Certificate in Database Management (MySQL, Oracle)
Experience
- Minimum of 3 years relevant experience
- Strong knowledge of and experience with reporting packages (Business Objects, BIB etc), databases (SQL, ORACLE etc), programming (XML, Javascript, or ETL frameworks)
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
- Technical expertise regarding data models, database design development, data mining and segmentation techniques.
Competencies
Professional Competencies
- Teamwork and cooperation, Customer Centric, Performance excellence
- Analytical
- Proven working experience as a data analyst or business data analyst
Technical Competencies
- Microsoft word and Excel
- SQL, SPSS, SAS etc
- ORACLE
- Behavioural qualities:
- Teamwork and cooperation
- Customer focus,
- Eye for details
- Integrity
- Performance excellence
- Must live the MTN Values of
Can Do; Integrity; leadership; Innovation; Relationships