Job Description
Job Title: IT Business Analyst
Education
- A Degree in Engineering / Computer Science.
- ITIL and other software and system certification
- COBIT5: Business Framework for the Governance and Management of Enterprise IT
- Certification in BA
Experience
- Minimum of 3 years of relevant IT experience
- Telecoms experience necessary
Competencies
Professional/Technical Competencies
- Good knowledge in database administration, policies and procedures
- Knowledge in programming language, software application installation and administration
- Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.
- Good knowledge in UNIX/LINUX System Administration
- Very Good Knowledge System integration & Architecture design
- Very Good knowledge of product and service life cycle
- Very Good knowledge OSS, BSS, MFS and ICT
- Very good knowledge Customer Management process and Systems
- Sound knowledge of GSM and Telecom Elements.
- Application Architecture and System Integration
- knowledge of system testing and software quality assurance best practices and methodologies
- IT Governance knowledge
- Strong Planning and project management knowledge
- Application Architecture and System Integration
Skills/Physical competencies:
- Teamwork & Cooperation
- Customer Focus
- Taking the Initiative
- Analytical Thinking, Problem solving and analytical abilities.
- Strong interpersonal and communications skills.
- Team building abilities
- Ability to function under pressure.
- Ability to think and articulate thoughts logically
- Ability to Multitask