New Recruitment At Damco Limited 2017

At DAMCO, we believe that a long-term successful career happens when there is a match between what you are passionate about, what you are good at and what is needed for our business.

Job Description

Job Title: Country Manager – Ghana & Burkina Faso

A successful career will include a variety of experiences that stretch you, bring you out of your comfort zone and offer you an opportunity to learn and grow in ways that also build our business.

Key Responsibilities

• Holds direct P&L responsibility for all Damco business activities in Ghana and Burkina

• Accountable to manage, develop and expand the Damco business, providing direction and leadership to ensure profitable growth with satisfactory cash flow

• Establish operations that deliver industry leading service standards that facilitate market leadership in target sectors

• Optimize the utilization of business assets and human resources in accordance with the Damco business strategy and local business environment

• Collaborate effectively with all relevant internal and external parties for the best interests of the DAMCO organization and the APMM group as a whole

• Develop personal relationships with key strategic clients to ensure business retention and growth and to act as a focal point for client escalations if necessary

• Enable and facilitate the provision of services that meet or exceed customer expectations

• Provide leadership and management of the Damco team in Ghana and Burkina, driving strategy execution and product management whilst ensuring high employee morale and motivation

• Work with area stakeholders to agree business targets, discuss performance and understand local market dynamics

• Represent and promote Damco with all necessary local trade associations, government and regulatory bodies

• Lead the annual business planning and budgeting processes to develop aggressive but realistic plans that support the agreed strategies and targets

• Ensure that appropriate operational, commercial and financial KPI’s are employed across the business to provide timely and effective reporting to support day-to-day management of the business

• Drive strategic investments in the area to support the continued growth, profitability and sustainability of the business

• Ensure the financial well-being of the company from a legal, statutory and group perspective

• Ensure all global and regional policies and procedures are effectively implemented and adhered to

• Portray a positive culture within the Damco Office which promotes continuous improvement, incorporating Maersk Values

• Focus your efforts on tasks that will ultimately result in improvements to performance in the key priority areas of: Profitability, Employee engagement, Customer satisfaction, Growth, Productivity, DSO and Operational Excellence

• Conduct customer visits as required. Achieve agreed target score in all key priorities.
Who we are looking for
• Minimum 10 years Industry experience in international freight forwarding.

• Experience in a commercial and/or operational role (preferably both)

Technical Skills and Competencies required

• Commercially astute with excellent business acumen

• Works on own initiative and sets the organizational agenda

• Facilitation and coaching skills

• Customer-facing and interaction skills with high-level of customer orientation

• Strong communication skills – spoken and written

• Negotiation and interpersonal skills

• Demonstrated leadership skills in leading and managing teams

• Analytical, organizational and motivational skills