If you are an experienced Workshop and Fleet Services Manager with an understanding of the full operations within the workshop and managing a fleet of cars then these roles is for you. The job is based in Accra Ghana and would require relocation.
Job Description
Job Title: Maintenance Manager
Job Responsibilities:
- Working with external Suppliers/Dealerships to ensure the best pricing is achieved so as to drive the costs down.
- Continuous improvement of the new initiatives and system improvements.
- Designing of SLA’s specific to each supplier profile.
- Managing the technical relationship with the Dealerships.
- Product management of new services as they go live.
- Conduct a risk assessment of all authorizations on a day to day basis to ensure limited risk.
- Manage relationships between Customers and Sales staff as far as technical issues are concerned.
- Ensure all warranty and policy claims are submitted timorously to ensure Avis Fleet doesn’t pay for unnecessary costs
- Continuously fine-tuning the workflow, processes, and procedures in meeting our customer needs and meeting the company objectives
- Obtain all relevant information on new vehicle entrants into the market for loading onto AS400.
- Ensure that all staff knows and understands the content of FML and MM contracts.
- Ensure work of outstanding quality by all staff.
- Ensure that all quotations are presented timeously, accurate and correct based on worksheet input.
- Liaise with Dealerships as far as stock, prices, processes, and relationships are concerned. (Procurement).
- Ensure that all annual vehicle licenses, roadworthy and insurance renewals are done on time.
- Ensure that all accident claims are dealt with in terms of the agreed SLA with the Insurance company and Regulations applicable.
- Ensure correct termination of vehicles and movement into stock.
- Assist the Country Manager with the timeous disposal of replacement vehicles.
- Ensure proper and accurate reporting towards monthly MIS to HQ.
Qualifications:
- Matric with at least 5 years of experience in a technical environment.
- Technical Qualification is essential.
- Business qualification at a minimum NQF level 5 is preferred.
- 5 years of experience in the Fleet technical environment.