Rock City Hotel Recruitment 2020

Posted on :

31 Jan, 2020

Category :

Administrative Jobs in Ghana

The Concierge is responsible for the general assistance of patrons and/guests of the Hotel with their personal services. The Concierge reports to the Front Office Supervisor.

Job Description

Job Title: Concierge

  • Welcome guests at the Hotel lobby and confirm reservations as and when needed.
  • Acts as point of reference for guests who need assistance or information.
  • Understand guests’ needs and provide them with personalized solutions by suggesting or recommending activities and facilities of the Hotel.
  • Make travel arrangements for sightseeing and tours.
  • Provide information about local features such as dining, repairs, shopping, nightlife and other recreational destinations.
  • Receive, store and deliver luggage and mails for guests.
  • Run errands for guests.
  • Arrange for the replacement of lost items by travelers.

Required Skills or Experience

SKILLS

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  • Communication skills (average)
  • Time Management skills
  • Organization skills
  • Social (perceptiveness) skills
  • Customer Service skills

REQUIREMENTS

  • In-depth knowledge of Hotel facilities and areas, as well as its external surroundings.
  • Flexibility to work on shifts, night hours, weekends and holidays.

QUALIFICATIONS

  • WASSCE/SSSCE or Diploma or Equivalent in required field.

How to Apply

All CVs, application letters and other required documents (photocopies of certificates) must be forwarded to [email protected].

  • Please note: This job vacancy offers a 1-year fixed-term contract that is renewable based on performance.
  • The deadline for application is February 5, 2020.

This job vacancy offers a 1-year fixed-term contract that is renewable based on performance.


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