Savings And Loans Firm: Head of Operations

Our client is one of the long-established and leading non-banking financial institution in Ghana. It is licensed by the Bank of Ghana to carry on the business of savings and loans as defined by the Banking Act, 2004 (Act 673). The company has its head office in Accra with strategically located its business and operations.

We are therefore looking to recruit executives who are very dynamic, results-oriented, competent, strategy-focused and who are challenged to lead organizational transformation and development. The position to be filled is

Job Description

Job Title: Head of Operations

Summary of Job Responsibilities

•   Responsible for the leadership and management of the retail business of the company in terms of operational efficiency brand projection, customer service excellence and deposit mobilization for growth and sustainable profitability

Essential duties and accountabilities

•   Reports to the Deputy Managing Director
•   Develop strategic plan to drive the operations, products, services and profitability
•   Ensure compliance with Bank of Ghana regulations, management’s policies and operational procedures
•   Conduct off-site reviews of branch returns
•   Prepare monthly report on branch and business performance
•   Ensure good performance and excellent customer service
•   Liaise with branches for operational logistics provision
•   Coordinate support services to the branches by service providers
•   Perform any other duties assigned by the Managing Director of the Deputy Managing Director

Qualification Required & Experience

•   A minimum of master degree in banking and finance or equivalent with at least 8 years of relevant working experience
•   Recognised professional qualification as a chartered banker – CIB –
•   The Basel accords and computer literacy are added advantages
•   Competency in T24 banking software is required
•   Sound knowledge of banking laws, operations, processes and practices
•   Computer literacy and sound report writing skills
•   Excellent communication and inter-personal skills
•   Extensive travel

Location: Accra

How To Apply For The Job

If you are interested in any of the above position, please send your current updated CV, application cover letter, particulars of professional references, current and functional e-mail and cell phone details to:

[email protected]

For additional information, please contact:

0277-060611 / 0265-697061

Closing Date: 15 September, 2016