Posted on :
17 Nov, 2017
17 Nov, 2017
A leading Savings and Loans Company in Ghana is searching for experienced and ambitious individuals to fill the following position:
Job Title: Head, Banking Operations
To direct and oversee the Institution’s operations function relating to central operations, branch operations, and cards/ electronic banking operations. The Head of Banking Operations will run the day to day operations of the institution and provide effective ways to make the institution more productive through the use of efficient methods within the business. This position reports to the Chief Executive Officer and serves as a member of the Senior Management Team.
Key Responsibilities include but not limited to the following:
Developing operational systems, processes and policies to maximize the organization’s output.
Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Institution’s exposure to fraud and losses.
Manage the Institution’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
Design, develop and keep updated the Institution’s Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
Ensure compliance with Regulatory requirements relating to the Institution’s Operations.
Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service.
Required Skills or Experience
Minimum of a Master’s Degree in Business Administration, Finance or related area.
Minimum of 5-7 years experience in Banking Operations with at least 2 years in a senior or middle level management role in banking operations in a Finance Institution.
Demonstrable experience in effective leadership and people management skills
Ability to review/develop banking operations manual and to see to its implementation.
Demonstrable experience in delivering major business process and reengineering projects.
Knowledge of banking operations, procedures and policies.
Ability to translate regulatory requirements into operational plans and actions.
Detailed understanding of operational risk analysis.
Proficient in the use of Microsoft Office Tools.
Sound knowledge of the regulatory framework of the Banking Industry.
Knowledge of Banking Operations, laws, regulations/ practice.
Must demonstrate a high sense of professionalism, diligence and integrity.
How to Apply
Qualified applicants should send their application letters and CVs quoting the title of the position in the subject line to [email protected] Deadline for submission of application is November 27, 2017