MTN Ghana Jobs

MTN Ghana (Scancom Limited) continues soaring to new heights. Voted Ghana’s No. 1 company from 2002 to 2006 we have no intention of resting on our laurels. These achievements, and many others, have mostly been attained because the company has a team of dedicated staff that is committed to continuously reach for higher levels within the telecoms industry.

We have now gone global, and have become MTN. Do you have what it takes to be part of this winning story Along with specific skills for each job, the following are standard essential requirements for most of our vacancies:

» Good level of computer literacy
» Good written and oral communication skills
» Team-working skills

If you are interested in any of the following vacancies please ensure that you meet the set criteria before sending an application letter and CV to mailto:[email protected]

Available Positions:

Position: Data Network Manager

Job Role:

1. Manage, plan and coordinate:
   1. The section’s systems rollout to meet specified quality and budget constraints.
   2. Technical RFP preparation & system evaluation
2. Manage & improve the Operation & Maintenance process & activities of the following systems
3. Prepare & design all needed process & procedures relevant to the tasks performed by the section internally & externally.
4. Generates relevant weekly and monthly reports (Activity, Performance, KPIs, Statistics and Marketing reports etc…).
5. Support the Head of department.

Educational Requirements:

1. Degree in Electronic Engineering, Computer Engineering or Computer science with 3-5 years experience in Data/IP networking and 3 years in GSM & GPRS environment, with direct experience in Juniper & CISCO Network equipments
2. Licenses or Certifications Required

Knowledge, Skills and Experience:

Technical competencies:

1. In depth knowledge in Network System technologies (GSM, WCDMA and GPRS architecture, IP networks, etc.)
2. In depth knowledge in Management systems associated to different architectures and/or pieces of equipment
3. In depth knowledge in functionality and integration of different Multimedia equipment and systems existing in the market.
4. In depth knowledge in Database functioning & architecture
5. In depth knowledge in Windows OS, UNIX & Linux
6. In depth Knowledge of IP and data Networking
7. In depth Knowledge of ISP carriers services
8. In depth Knowledge of CISCO & Juniper (routers, switches, Firewalls etc…)

Professional competencies:

1. Skill in interpreting IP Network drawings
2. Skill in forecasting
3. Skill in determining effect/cause of actions
4. Skill in problem solving/abstraction
5. Skill in technical work
6. Skill in record/documentation keeping and project management
7. Ability to work off own initiative
8. Ability to develop and manage technical resources
9. Ability to manage internal and external forces
10. Ability to plan and manage around processes that are not under direct control
11. Ability to communicate commitment to environmental, health, and safety policies and practices
12. Ability to identify, analyze and solve problems
13. Ability to produce accurate, punctual and detailed work
14. Ability to work without supervision
15. Ability to accept responsibility
16. Ability to recognize shortcomings/needs and initiate a response, unsupervised

Position: Multimedia Services Team Lead

Job Role:

1. Supervise the day to day administration, operation and maintenance of all Multimedia Services Systems (SMSC, CBRT, MMSC, MIEP, 3G Mobile TV, 3G Portal, VRBTetc.)
2. Supervise and monitor the Multimedia Services Systems performance.
3. Coach and lead  in the preparation of weekly performance
4. Coach and lead  in the preparation of monthly activity reports
5. Coach and lead  in the preparation of monthly statistics report
6. Lead and manage new projects and existing systems expansions
7. Supervise and monitor backup and recovery tasks for the Multimedia Services systems.

Educational Requirements:

1. Degree in Electronic Engineering, Computer Engineering or Computer science with 2-3 years (minimum) experience in Information systems & Multimedia and Mobile  services and 1 year (minimum) in GSM & direct experience in Multimedia & Charging Systems.

Knowledge, Skills and Experience:

1. Training:
2. Unix
3. Linux
4. Data & IP Networking
5. Project Management fundamental & principles
6. Project Risk and Project Quality Management

Technical competencies:

1. Basic knowledge in Network System technologies (GSM, WCDMA and, IP networks, etc.)
2. In depth knowledge in functionality and integration of different multimedia services and platform.
3. In depth knowledge in Windows OS, UNIX & Linux
4. Basic Knowledge of IP and data Networking
5. Basic Knowledge in  relational databases(My SQL, MS Server, Oracle)

Professional competencies:

1. Skill in forecasting
2. Skill in determining effect/cause of actions
3. Skill in problem solving/abstraction
4. Skill in technical work
5. Skillful in record/documentation keeping and project management
6. Ability to work off own initiative
7. Ability to manage internal and external forces
8. Ability to plan and manage around processes that are not under direct control
9. Ability to communicate commitment to environmental, health, and safety policies and practices
10. Ability to identify, analyze and solve problems
11. Ability to produce accurate, punctual and detailed work
12. Ability to work without supervision
13. Ability to accept responsibility
14. Good interpersonal skills and team player

Position:  SMC Engineer (4 Positions)

Job Summary:

1. To provide 24x7x365 Network Surveillance, problem resolution, monitoring, controlling, escalating and dispatching of all network elements, providing real time and prompt resolution to all network faults to improve and maintain Network performance and quality.
2. To manage all network changes on MTNGH network ensuring changes are in accordance with company policies and procedures and do not negatively impact network quality.

Job Role:

1. Manage & monitor all network elements and services efficiently
2. Dispatch Trouble Tickets
3. Implement & control Service affecting work
4. Control Infrastructure access
5. Change Request Management
6. Interface with the various groups in the company in resolving network problems

Educational Requirements:

1. Degree in Electrical/Electronics Engineering (Telecommunications) and/or a related Computer Engineering with 2 years hands-on experience in light current, telecommunications at least 1 year experience in GSM switching environment preferably working on Ericsson switches

Knowledge, Skills and Experience:

1. Technical competencies:
2. GSM network operations
3. Basic Understanding of telecommunications protocols.
4. Basic knowledge of AXE hardware & software
5. Knowledge of programming / macros, Unix, scripting etc.
6. Track, monitor, and resolve faults using approved switch processes and procedures and OEM OPI
7. Escalate unresolved faults to SMC Support/O&M Support/ANS/CNS
8. Implement change requests/planned work, using switch procedures
9. Monitor performance statistics, and generate weekly reports
10. MS Office suite, REMEDY, FACTS, TMOS
11. Knowledge of switch operations

Position: HLS Engineer

Job Summary:

1. To provide High Level Support and Solution resolution in the multifaceted complex core network providing a highly resilient quality network which is always available to the customer and to implement, integrate and configure all new/upgrade core nodes seamlessly in a timely manner minimizing negative impact on the network performance.

Job Role:

1. Solve complex problems raised by second line Operation & Maintenance.
2. Ensure no congestion on signalling links and report to core network planning for expansion when needed.
3. Taking all necessary actions to improve ASR in consultation with HLS Team Lead.
4. Open Customer Service Requests (CSR’s) to relevant Switching Element/Node Supplier(s).
5. To take any recommended action (vendor documentation) in the resolution of complex faults on the core nodes/network in consultation with HLS Team Lead.

Educational Requirements:

1. Degree in Electrical/Electronics (Telecommunications) and/or a related Computer Engineering Degree with five (5) years hands-on experience in Telecommunication with at least three (3) years in the GSM/WCDMA industry.

Knowledge, Skills and Experience:

1. Professional competencies
2. Core network Infrastructure
3. GSM network operations
4. GSM node hardware dimensioning
5. GSM network quality management
6. Proven experience in the successful Integration, Commissioning and acceptance of new nodes into the network.
7. Demonstrated Switch Network performance improvement plan history.
8. Strong analytical skills
9. Good Communicator
10. Pro-active in all activities
11. Innovative, seeking improvements
12. Self reliance in the management of assigned tasks
13. Reliable and methodical
14. Team player, High level of responsibility
15. Ability to learn quickly
16. Ability to work under pressure

Technical competencies:

1. A good knowledge of technological advances in the expanded telecommunications industry e.g WCDMA, HSDPA, HSUPA, WIMAX, WIFI etc.
2. Understanding of telecommunications protocols like CCITT 7, ANSAP, MAP, ISUP, etc·
3. Knowledge of AXE hardware & software, PLEX, ASA, correction handling skills, software tracing of faults.
4. Excellent knowledge of core network switching protocols
5. Demonstrated Switch Network performance improvement plan history.
6. Technical problem solving skills
7. Knowledge of programming / macros, UNIX, scripting etc.

Position: Core Network Engineer

Job Summary:

1. Effectively co-ordinate and plan the core network architecture to achieve efficient redundancy leading to a quality network, without congestion. Explore possibilities to implement new features and technologies to enhance the network.

Job Role:

1. Test, Evaluate and Integrate new features and functionality
2. Monitor voice route utilization/Congestion
3. Critical link availability
4. Monitor C7 load
5. Plan integration of new nodes
6. Plan all connectivity to network elements
7. Plan & document all integration plans
8. Implement best routing scenarios

Educational Requirements:

1. Electrical/Telecom Engineering related Degree  with 2 years Plus working experience in planning or AXE Operation and Maintenance Environments

Knowledge, Skills and Experience:

Professional competencies

1. Core network Infrastructure
2. GSM node hardware dimensioning
3. GSM network quality management

Technical competencies

1. A good knowledge of technological advances in the expanded telecommunications industry e.g WCDMA, HSDPA, HSUPA, WIMAX, WIFI etc.
2. Understanding of telecommunications protocols like CCITT 7, ANSAP, MAP, ISUP, etc·
3. Knowledge of AXE hardware & software
4. Demonstrated Switch Network performance improvement plan history.

Position: Wireless Services Engineer

Job Role:

1. Rollout of interconnect to other carriers including satellite carriers
2. Interconnectivity with other telco’s regarding new link deliveries, diverse routing and operation of MTN’s interconnect and satellite links infrastructure.
3. Ensure high performance and availability of interconnect and satellite links.
4. Provide support to planning and interconnect account management.
5. Maintain a sound working relationship between the Network Operations section and all associated parties, within the company and externally
6. Oversee the implementation of the radio-related resolution
7. Initiating corrective actions to network failures
8. Prompt integration and configuration network elements
9. On site remedial support Investigating and identifying reasons for abnormal network conditions

Educational Requirements:

1. Degree in Electrical/Electronic Engineering with three (3) years relevant work experience in satellite operation and/or carrier services

Knowledge, Skills and Experience:

1. PDH, SDH, Microwave radio, Point-Multipoint Systems & Satellite experience
2. Strong knowledge Microwave TE, Fibre Optic TE, Satellite TE, DXX  experience

Position:  RAN Optimization Engineer

Job Summary:

1. To plan the network in order to provide suitable coverage and enough capacity, attend customer complaints and optimize the network to achieve optimum performance.

Job Role:

1. Field visits to select suitable place
2. Attend complaints & Drive test the area
3. Collect stats & change parameters
4. Collect stats & change parameters
5. Compile data to required to put sites on air

Educational Requirements:

1. Degree in Electrical/Telecom Engineering  with 2 years Plus working experience in planning

Knowledge, Skills and Experience:

1. Professional competencies
2. Analytical Skill.
3. Conceptual skills
4. Decision Making
5. Relational skills
6. Diagnostic skill
7. Must be quick to react.

Technical competencies:

1. Relevant technical skills for radio optimization

 

If you are interested in any of the following vacancies please ensure that you meet the set criteria before sending an application letter and CV to mailto:[email protected]