Standard Chartered Bank Ghana Recruitment 2018

Posted on :

7 Aug, 2018

Category :

Banking Jobs in Ghana

We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East.

To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviors – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realize their full potential and make a positive contribution to our organization. This, in turn, helps us to provide better support to our broad client base.

Job Description

Job Title: Associate, Relationship Manager, Priority Banking

The Role Responsibilities

In/outbound Exiting-to-Bank(ETB) advice & sales

  • Portfolio of “high-value”  Priority Clients besides other clients
  • Engage Affluent & hidden Affluent in advisory conversations with analytics support and collaboration with Wealth Specialists
  • Meet clients when required (per contact plan- all client should be cover via phone call or visits/email within a month)
  • Prepare and educate clients on all solutions

New-to-Bank referrals from clients

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  • Acquire and activate new Affluent/potential Affluent clients referred from ETB clients directly to Priority Banking/Team

Methodically engage (remote)

  • Have complete knowledge of the clients in terms of the profile & assets
  • Engage in analytics-backed need-based conversations

Meet & cross-sell (remote & in-person)

  • Meet priority clients  in person to meet advisory needs(once a month/quarter)
  • Connect client with specialists
  • Help Set up products
  • Conduct/connect for periodic Client Due Diligence procedures
  • Avoid misspelling

Services (remote)

  • Refer most service activities to Client Service Managers/Officers
  •      Connect to the client and close referrals given (remotely or in-person)
  • Explain proposition & requirements in full

Meet, cross-sell (in person)

  • Have to need base conversation and determine further needs
  • Offer  products and CVP & initiate cross-sell
  • Conduct/connect for CDD
  • Educate and conduct initial set up for online, ATMs, Client Centre

Our Ideal Candidate

Product broadening

  • Must possess enhanced knowledge on Priority Banking solutions
  • Have knowledge about the Market and competition
  • Leadership and mentoring capabilities

Client engagement

  • Presentation and soft skills tailored to engaging Affluent Clients
  • Internal stakeholder engagement skills
  • Ability to drive and manage client interaction
  • Communication and presentation skills

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